Employee listening: Intelligence collecting or collective intelligence?

Session Leader: Max Blumberg

Thursday April 21, 2022
8:00am PT / 11:00am ET / 3:00pm GMT / 4:00pm BST

Vendors of employee listening and related technologies offer a wide range of options with little objective guidance on what they are best used for, and how to decide among them. This session addresses: To what extent do current technologies provide intelligence that informs management decision-making? And to what extent do these technologies facilitate collaboration in the service of collective intelligence?

Topics to be covered include:

• What do your listening platforms do?
• What don’t they do?
• What more do you need from them?