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The global impact of leading-edge discovery

In 1979, our foundational work began a movement in the field. Today, we’re at the forefront, discovering and creating the latest knowledge in the design, leadership and transformation of organizations. We provide leaders from around the world with the trusted insights and hands-on learning they need to help solve complex challenges and build highly effective, sustainable operating models and organizations.

Recent Research

Presenting the ERG Impact Model

In this webinar Theresa Welbourne reviews data from the most recent ERG research and survey work. Using results from 50 different companies we examine findings that help us explore how ERGs are impacting their businesses, members and company employees.

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Finding the Talent Pivot-Points that are Strategic to Performance Management

This webinar with John Boudreau will show how the tools and frameworks of “Strategic Partnership with Impact” offer insights to these vitally important strategic questions.

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Winning the Service Game

Learn why service quality is important and takeaway tools for creating a service climate. Benjamin Schneider will present guidelines on what it takes to deliver outstanding service based on company examples and decades of research.

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Shouldn’t You Be Working Right Now?

John Boudreau (CEO) share how most HR and management systems presume that maximizing meritocracy and differentiation between performance levels is always a good thing. Leaders would do well to question that assumption, and to become as savvy about performance differentiation as they are about differentiation when it comes to customers, financial investments and operations.

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