Research and Insights Archive

Research and Insights from the Center for Effective Organizations

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Designing Organizations for the Digital World

Dec 11, 2017 | Digital Transformation, Organization Design

In this webinar, Stu Winby, President, Spring Networks, will join CEO Research Scientists Sue Mohrman and Chris Worley to discuss and give examples of the fundamentally changed organization designs that are emerging.

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How to Create a Culture of Innovation

Dec 4, 2017 | Innovation

In this webinar, Dr. Soren Kaplan, one of the world’s leading experts in disruptive innovation and innovation culture, reveals how the most innovative organizations carefully consider both what goes into the innovation process and what should come out of it.

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Workforce Work Engagement is Worth Pursuing

Nov 27, 2017 | Employee Engagement, Sponsor Content

Benjamin Schneider (CEO) discusses how there is considerable debate about whether employee engagement in the work they do has long-term benefits for the companies in which they work.

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How Companies Can Really Impact Service Quality

Nov 27, 2017 | Organizational Effectiveness, Strategic HR

Benjamin Schneider (CEO)
Fall 2017

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Analytics and Design for High Performance

Nov 15, 2017 | HR Analytics, Organization Design, Performance Management

In this webinar Drs Levenson and Fink review the evidence on the roles of technology and control systems in promoting performance, separate from employee engagement. They show how engagement can help enhance performance in some jobs while having little to no impact in other jobs.

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How do human resources organizations measure their efficiency, effectiveness and impact?

Nov 13, 2017 | Organizational Effectiveness

In this article, John Boudreau and Ed Lawler report some of the findings from their 2016 survey of HR leaders in more than 100 large U.S. corporations.

How Companies Can Really Impact Service Quality

Oct 19, 2017 | Performance Management, Strategic HR, Strategy Execution

A new paper by Ben Schneider in People + Strategy. Abstract: Over time, my colleagues and I have developed, tested, and refined measures of a climate for service quality that can actually predict three years out company corporate market value (Tobin’s q), as well as performance on the American Customer Satisfaction Index. When improvements in service quality can deliver those types of returns, most senior executives want to know what really makes the difference.

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Reinventing Talent Management: Principles and Practices for the New World of Work

Oct 11, 2017 | Talent Management

In this book, preeminent organizational scholar Edward Lawler identifies a comprehensive and integrated set of talent management practices that fit today’s rapidly evolving workplace.

Workforce Data Systems are Junk Food, Not a Gold Mine

Sep 14, 2017 | HR Analytics

Alec Levenson discusses how people analytics in organizations is at a crossroads today. Analytics and data science are the hottest buzzwords in management since re-engineering and core competencies two decades ago.

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Workforce Planning that Really is Strategic

Aug 31, 2017 | Strategic HR

Alec Levenson and Alexis Fink share how most workforce planning efforts are fairly short sighted and narrow, and could more accurately be called 12 month hiring plans. Strategic workforce planning promises to deliver greater value by using a longer time horizon and a talent supply chain approach.

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Untangling Engagement and High Performance

Aug 27, 2017 | Employee Engagement, Performance Management, Sponsor Content

Alec Levenson (CEO) and Alexis Fink (Intel) explain how employee engagement and performance are supposed to be closely related, and there is both empirical and conceptual support for a strong relationship.

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Control, Services and Decisions: The Evolution and Impact of the HR Value Proposition

Aug 17, 2017 | Sponsor Content, Strategic HR

Does HR drive more effectiveness and organizational performance by improving traditional HR value propositions, such as compliance and services, or by improving decisions? John Boudreau and Ed Lawler explore this using surveys of HR leaders in over 100 U.S. organizations in the years 2010 and 2016 by the Center for Effective Organizations.

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