Research and Insights Archive

Research and Insights from the Center for Effective Organizations

Making Teams Work: Implications for Consulting Practice

Susan G. Cohen and Diane E. Bailey discuss how the use of teams has increased dramatically in response to competitive pressures for speed, costs, quality, and innovation.

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When Workers are Here, There and Everywhere: A Discussion of the Advantages and Challenges of Telework

Nancy B. Kurland and Diane E. Bailey discuss home-based telecommuting, satellite offices, neighborhood work centers, and mobile working which are alternative forms of work organization that together constitute “telework.”

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What Makes Teams Work: Group Effectiveness Research from the Shop Floor to the Executive Suite

In this article, Susan G. Cohen and Diane E. Bailey summarize and review the research on teams and groups in organization settings published from January 1990 to April 1996.

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