It’s been a year since the economic shutdowns triggered by COVID-19 and we’re still a ways away from returning to anything resembling a new normal. What does the road back to “normal” look like, and how does that differ from before COVID-19? How has the pandemic altered operating models? Are there skills we need to be building in our leaders, team members, and within HR to support a new HR operating model?

In this session we will address the current and future state of the HR business partner role, the enablers and barriers of success, and how it relates to organization development (OD). If HR is to focus on ‘value add’ business contributions: What are the real business priorities? What needs to change to ensure that HR ‘adds business value’? Why are we still having these conversations some 30 years on after the HRBP role was developed?