Theresa M. Welbourne (CEO) states that today, more than ever before, as companies downsize and change their organizations to meet the new challenges they face, relational capital is exiting, and no one even sees it strolling past them on the way out.
Research and Insights Archive
Research and Insights from the Center for Effective Organizations
Available Content
Resource Movement: Can We Predict Growth and Decline?
Leadership Pulse by Theresa M. Welbourne (CEO) is an on-going learning opportunity for leaders from around the world to share their ideas and thoughts on issues relevant to leaders in today’s ever changing business environment.
Pay at the Top: When HR Makes a Difference
Edward E. Lawler III (CEO) and John W. Boudreau (CEO) state that despite its importance, relatively little is known about HR’s role in board decision making concerning executive and board compensation and executive succession.
What Makes HR a Strategic Partner?
Edward E. Lawler III (CEO) and John W. Boudreau (CEO) share that for several decades, the HR function in corporations has been encouraged to become a strategic partner. Data from a longitudinal study of large corporations suggest that HR is not now a strategic partner and that little or no movement toward it becoming one has occurred.
Using Human Capital Measurement to Drive Productivity
Alec R. Levenson (CEO) and Tracy Faber (Pepsi/Co) share that in 2005 Frito-Lay’s senior executive team faced a challenge with their Route Sales Representatives (RSRs). The company was achieving sales and profitability targets. But high turnover and low productivity among the RSRs had made the task of meeting those targets progressively harder over time.
Measuring Internal Communication: A toolkit for planning, conducting and applying performance measurement research
Theresa Welbourne asks “Why isn’t pure measurement or data enough to drive action?” Action planning requires powerful research data and dialogue.
Testing a Business Model Including Nonfinancial Measures in the Homebuilding Industry
Clara Xiaoling Chen (University of Illinois), Melissa Martin (Arizona State University), and Kenneth A. Merchant (USC) test a business model that includes customer satisfaction, employee satisfaction, and financial performance from a company in the homebuilding industry for the period 2001-2004.
Corporate Board Attributes, Team Effectiveness and Financial Performance
G. Tyge Payne (Texas Tech University), George S. Benson (University of Texas), and David L. Finegold (Rutgers University) discuss how researchers have recently begun to integrate the literature on corporate boards with that of team effectiveness in an effort to understand how boards function and impact company performance.
Pay at the Top: When does HR Make a Difference?
Edward E. Lawler III (CEO) and John W. Boudreau (CEO) discuss how executive compensation, board compensation, and management succession are among the most important issues confronting corporate boards. Decisions in these areas should be informed by valid information and expert knowledge.
Human Capital Management: What are Boards Doing?
Edward E. Lawler III (CEO) states that one of, if not the most important asset of today’s corporations is their human capital. CEO’s and board chairs recognize this and frequently make statements that say people are our companies’ most important asset.
Make Human Capital a Source of Competitive Advantage
This article by Edward E. Lawler III (CEO) looks at four areas where human capital should have a major impact on design: corporate boards, leadership, the human resource department, and information practices.
Extreme Strategizing
Theresa Welbourne discusses how this month (September, 2008) business leaders, government officials, students, and many workers at every level in the organization were shocked by the massive losses in the financial industry being documented in the press.