Research and Insights Archive

Research and Insights from the Center for Effective Organizations

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A Performance Management Model for Team-Based Settings

Mar 20, 1994 | Performance Management, Sponsor Content

Based on recent research at CEO, this paper by A. Mohrman, Jr. and S. Mohrman lays out a model of performance management systems in team-based knowledge work settings.

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When People Get Out of the Box: New Attachments to Co-Workers

Mar 19, 1994 | Organization Design, Performance Management, Sponsor Content

S. Mohrman and S. Cohen state that new approaches to designing and managing organizations are changing the assumptions that have been built into traditional hierarchical organizations and the performance required by organizational participants.

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Realizing a Corporate Philosophy

Mar 18, 1994 | Innovation, Sponsor Content

This paper by G. Ledford, Jr., J. Wendenhof, and J. Strahley examines the case of Eaton Corporation, which has developed an innovative process to turn its ideas into day-to-day reality.

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Processes of Global Organization: Learning from the Eradication of Smallpox

Mar 16, 1994 | Innovation, Sponsor Content

Tojo J. Thachankary, Ramkrishnan V. Tenkasi, and David L. Cooperrider analyze the global eradication of smallpox, the first and the only completely successful global effort in disease eradication.

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The Effects of Information Technology: An Investigation of the Motivational Impact of Information Technology

Mar 15, 1994 | Digital Transformation, Performance Management, Sponsor Content

The results of this research by Gary C. McMahan, Richard Woodman, and Patrick M. Wright support the notion that there are at least two distinct types of information technology that affect the motivational level of a task. Results also support the hypothesis that task discretion moderates the relationship between information technology and task motivation.

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An International Comparison of Organization Development Practices: The United States and Hong Kong

Mar 14, 1994 | Organization Design, Organizational Effectiveness, Sponsor Content

This study by Chung-Ming Lau, Gary C. McMahan, and Richard W. Woodman explored culture-bound issues in OD. The results of surveys among major firms in the United States and Hong Kong indicated few major differences in their OD practices, though the usage of specific OD interventions varied.

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The Impact of Schemas and Inquiry Frames on Consultants’ Constructions of Expectations about the Client System

Feb 13, 1994 | Organizational Effectiveness, Sponsor Content

This study by Ramkrishnan V. Tenkasi, Tojo J. Thachankary, Frank J. Barrett, and Michael R. Manning investigated and supported the view that the consultants’ constructions of positive or negative perceptions and expectations about the client system is an artifact of consultant organizational schemas and inquiry frames.

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The Impact of Cognitive Biases on Delays in Product Development Teams

Feb 12, 1994 | Performance Management, Sponsor Content

In this study, Ramkrishnan V. Tenkasi and Ronald E. Purser conceptually establish and empirically examine the relationship between cognitive biases and incidence of delays in 25 product development teams.

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Raising Awareness of Interpretive Processes in Knowledge Work

Feb 11, 1994 | Innovation, Sponsor Content

Ramkrishnan V. Tenkasi, Richard J. Boland, Jr., and Ronald E. Purser argue that in contrast to routine work systems such as traditional manufacturing where work is defined, repetitive, and embedded in clear, shared goals, knowledge work or non-routine work as in new product development is an inherently complex, uncertain and ambiguous process.

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Examining Cognitive Processes in R&D: Cognitive Simplification Activity as a Measure of the Quality of Thinking in New Product Development Teams

Feb 10, 1994 | Innovation, Sponsor Content

Ramkrishnan V. Tenkasi proposes that cognitive simplification processes can be a useful measure of the quality of cognitive activity in R&D. New product development teams reporting a higher incidence of cognitive simplification processes in their deliberations were rated lower on project performance.

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Managing the Transformation Process: Planning for a Perilous Journey

Feb 2, 1994 | Agility, Change Management, Sponsor Content

William H. Davidson argues that successful transformation produces spectacular results, but the process can be prolonged and painful. Transformation occurs over a period of years in even the most agile and nimble organization.

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Supporting Knowledge Diversity in Knowledge Intensive Firms: A New Frontier for Information System Design

Feb 1, 1994 | Innovation, Organization Design, Sponsor Content

This paper by Richard J. Boland, Jr., Ramkrishnan V. Tenkasi, and Anil K Maheshwari argues the need for information systems that actively value the diversity of differentiated knowledge and that provide mechanisms for the integration of knowledge which respects the separateness of each expertise and way of knowing.

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