Edward E. Lawler III (CEO) and G. Ledford, Jr. (CEO) summarize the results of eight case studies of quality of worklife change programs.
Research and Insights Archive
Research and Insights from the Center for Effective Organizations
Available Content
Controlling the Performance of Professional Employee Through the Creation of Congruent Environments
Mary Ann Von Glinow (USC) states that many problems arise from potential incompatibilities between characteristics of professional employees and characteristics of the organizational situation, specifically the system.
A Dynamic Approach to Employee Attachment and Withdrawal
Susan Albers Mohrman (USC) and Mary Ann Von Glinow (USC) examined employee attachment and withdrawal for a sample of electronics workers located in the Silicon Valley.
Two Sector and “Three Sector” Analyses of Collective Bargaining: Implications for Theory
Charles Maxey presents a comparative analysis of aspects of bargaining processes and outcomes in the public sectors.
Systems are not Solutions: Issues in Creating Information Systems that Account for the Human Organization
Philip H. Mirvis (Boston University) and Edward E. Lawler III (CEO) report the results of two action research projects. Both focus on changing the information systems in organizations. One involved public reporting of measures, the other used measures for feedback purposes within the organizations.
An Appraisal of Performance Appraisal: Summary Results of a Large Scale Study
Based on a survey of managers and subordinates’ beliefs and assumptions about performance appraisal, on-site interviews and personnel records, this paper by Allan M. Mohrman, Jr. (USC) assesses performance appraisal practices in a large multi-national corporation.
Formal Performance Appraisal as an Intervention for the Management of Performance and Quality of Work Life
In this paper by Allan M. Mohrman, Jr. (USC), the function of Performance Appraisal (PA) is conceived as the integration of the individual and the organization.
Dynamic Perspectives on the Design of Work
This article by Kenneth R. Brousseau (USC) reviews recent research findings concerning factors which shape job-person relationships. Based on these findings, a dynamic job-person model is proposed.
After Age 40: Employment Patterns and Practices in the United States
Research findings concerning factors that influence individuals’ behavioral and attitudinal reactions to jobs are reviewed in this papery by Kenneth R. Brousseau (USC).
Employee Influence on Decisions: An Analysis
Edward E. Lawler III (CEO), Patricia A. Renwick (USC), and R. J. Bullock (University of Houston) report the results of a study concerned with the kinds of work place decisions that employees wish to influence.
The Corporate Entrepreneur
Edward E. Lawler III (CEO) and John A. Drexler, Jr. (University of Washington) identify the conditions which lead to entrepreneur behavior.
The Paradox of Managing a Project Oriented Matrix: Establishing Coherence within Chaos
This article by Larry E. Greiner (USC) and Virginia E. Schein (Consultant) focuses on the “Behavioral pathologies” that arise naturally in a project structure with mult-disciplinary team; one example being “authority ambiguity and responsibility confusion.”