In this chapter Alec R. Levenson (CEO), Michael Gibbs, and Cindy Zoghi study job design. Do organizations plan precisely how the job is to be done ex ante, or ask workers to determine the process as they go?
Research and Insights Archive
Research and Insights from the Center for Effective Organizations
Available Content
Using Human Capital Measurement to Drive Productivity
Alec R. Levenson (CEO) and Tracy Faber (Pepsi/Co) share that in 2005 Frito-Lay’s senior executive team faced a challenge with their Route Sales Representatives (RSRs). The company was achieving sales and profitability targets. But high turnover and low productivity among the RSRs had made the task of meeting those targets progressively harder over time.
Extra-Role Behaviors Among Temporary Workers: How Firms Create Relational Wealth
Elizabeth George (Hong Kong University of Science and Technology), Alec R. Levenson (CEO), David Finegold (Rutgers University), and Prithviraj Chattopadhyay (Hong Kong University of Science and Technology) examine temporary workers’ differential extra-role behaviors (ERBs) towards their client and employer.
Measuring and Maximizing the Business Impact of Executive Coaching
This article by Alec R. Levenson (CEO) addresses the conceptual and methodological issues involved in measuring the business impact of executive coaching.
The Strength of Occupation Indicators as Proxy for Skill
In this paper, Alec R. Levenson (CEO) and Cindy Zoghi (US Bureau of Labor Statistics) consider whether inter-occupational wage differentials that are unexplained by measured human capital are indeed due to differences in often-unmeasured skill.
Measuring the Productivity of Software Development in a Globally Distributed Company
Alec R. Levenson (CEO) discusses how the trend toward outsourcing that has been emblazoned in the headlines and covers of newspapers and magazines in recent years started with software development.
Informal Developmental Experiences and Career Success: A Study of Qualitative Differences in Work Experience
George S. Benson (University of Texas), Alec R. Levenson (CEO), and John W. Boudreau (CEO) This study examines the informal developmental experiences and career success of current and former employees of a large professional services firm.
Occupational Human Capital and Career Dynamics
In this paper Alec R. Levenson (CEO), George S. Benson (University of Texas), and John W. Boudreau (CEO) revisit the concept of human capital accumulated on the job to allow functionally-specific and managerial human capital to coexist in a job or person.
Trends in Jobs & Wages in the U.S. Economy
In this chapter, Alec R. Levenson (CEO) reviews the changes in the U.S. labor market over the past four decades, focusing on the economic trends that have had the greatest impact on work as viewed from the employee’s perspective: wages, hours, job stability, and demographics.
Why are Jobs Designed the Way they Are?
In this paper, Michael Gibbs (University of Chicago), Alec R. Levenson (CEO), and Cindy Zoghi (BLS) study job design. Do organizations plan precisely how the job is to be done ex ante, or ask workers to determine the process as they go?
Do Competencies Drive Organizational Performance? Can they? Evidence and Implications for Professional and HR Competencies
This article by Alec R. Levenson (CEO) examines the link between competencies and organizational performance.
Harnessing the Power of HR Analytics: Why Building HR’s Analytics Capability Can Help It Add Bottom-Line Value
In this article by Alec R. Levenson (CEO), the usefulness of ROI, cost-benefit, and impact analysis are compared.