Ian I. Mitroff and Murat Alpaslan recount that 2002 is the twentieth anniversary of the Tylenol poisonings, the single crisis that more than any other event is associated with the beginning of the modern field of Crisis Management (CM).
Research and Insights Archive
Research and Insights from the Center for Effective Organizations
Fatal Industrial Visions: Correcting Tunnel Vision for Long Term Survival in a Global Economy
Ian Mitroff and Susan A. Mohrman discuss how all of us are part of a larger social collective from which we derive our fundamental sense of identity, meaning, belonging, and even daily existence.
Mental Judo As Practiced by Top Executives: Guidelines for Surviving in Turbulent Times
For over the past fifteen years through various consulting and workshop assignments, Ian Mitroff and Susan A. Mohrman have been studying the thinking patterns of top executives.
The Slack is Gone: How the U.S. Lost Its Competitive Edge in the World Economy
Ian Mitroff and Susan A. Mohrman state that during the late 1970s, when chronic inflation eroded the dollar’s value in international trade, American goods became artificially attractive to foreign buyers-and American manufacturers were lulled into an artificial sense of security about their ability to compete.
The Whole System is Broke and is in Desperate Need of Fixing: Notes on the Second Industrial Revolution
Ian Mitroff and Susan A. Mohrman argue that earlier conditions which made for the overwhelming success of the U.S. and Western democracies have abruptly ceased to exist.
Mission Impossible? Teaching Corporate America to Think
Ian I. Mitroff addresses why American management is ill-prepared and even resistant to facing the challenges of a turbulent world.
Why Our Old Pictures of the World Don’t Work any More or Why It’s Become so Difficult to Believe in Traditional Research
The methods of the social sciences were largely developed for a mechanistic conception of the world. This paper by Ian I. Mitroff discusses why such methods are no longer appropriate.