Paul S. Adler, Frank E. McGarry, Wendy B. Irion-Talbot, and Derek J. Binney share that a growing number of organizations are using the Software Engineering Institute’s (SEI) Capability Maturity Model for Software (CMM) as a guide to improving their development process.
Research and Insights Archive
Research and Insights from the Center for Effective Organizations
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Performance Improvement Capability: Keys to Accelerating Performance Improvements in Hospitals
Paul S. Adler, Seok_Woo Kwon, Patricia Riley, Jordana Signer, Ben Lee, and Ram Satrasala explain that improvement trajectory is the fruit of a series of improvement projects, the proximate cause of this variation between organizations lies in the varied ways these projects are managed.
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Building Better Bureaucracies
Paul A. Adler states that colloquially speaking, “bureaucracy” means red tape, over-controlling bosses, and apathetic employees. But large-scale organizations need appropriately designed formalized procedures and hierarchical structure to avoid chaos and to assure efficiency, quality, and timeliness.
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Human Resource Management at Two Toyota Transplants
Paul A. Adler explains that there is broad consensus that the superlative efficiency and quality performance of Japanese auto “transplants” in the US is in large measure due to their combination of the “lean” production systems and distinctive human resource management practices.
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Who Needs MBA’s in H.R.? USC’s Strategic H.R. Management MBA Concentration
P. Adler and E. Lawler III discuss how article after article on the future of U.S. corporations stresses the importance of HR skills for line managers and “business partner” skills for HR managers. Despite this very few MBA programs offer concentrations in HRM.
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The “Learning Bureaucracy”: New United Motor Manufacturing, Inc.
Paul S. Adler discusses how the human aspects of Japanese manufacturing management techniques are currently under intense debate.
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