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Research and Insights from the Center for Effective Organizations

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Resolving Communication Dilemmas in Database-Mediated Collaboration

Apr 14, 2001 | Employee Engagement, Sponsor Content

Michael E. Kalman, Peter Monge, Janet Fulk, and Rebecca Heino discuss how in organizational settings, a communication dilemma exists whenever the interests of a collective (i.e., team, organization, interorganizational alliance) demand that people share privately held information but their individual interests instead motivate them to withhold it.

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Fostering Intranet Knowledge-Sharing: An Integration of Transactive Memory and Public Goods Approaches

Apr 13, 2001 | Digital Transformation, Employee Engagement, Innovation, Sponsor Content

Andrea Hollingshead, Janet Fulk, and Peter Monge discuss how transactive memory theory is useful for predicting how organizational members use intranets to acquire, store and retrieve knowledge. Public Goods Theory is useful for predicting whom, how much, and when members will contribute and retrieve knowledge on intranets.

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Cross-Cultural Quality Improvement: Should the Focus Depend on Cultural Characteristics and Team Orientation?

Jan 15, 2001 | Culture, Employee Engagement, Sponsor Content

In this paper by Cristina B. Gibson, the hypothesis that quality improvement efforts should be congruent with the level of field independence in a given cultural context and corresponding team quality orientations was examined.

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What Stimulates Teams to Engage in Learning Behavior? The Influence of Composition and Context

Jan 13, 2001 | Employee Engagement, Performance Management, Sponsor Content

This paper by Cristina B. Gibson and Freek Vermeulen examines team learning behavior; a set of actions that teams engage in to improve their outcomes.

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The Impact of Time Perspective on Knowledge Creation in Teams

May 6, 2000 | Employee Engagement, Sponsor Content

This paper by Mary J. Waller, Cristina B. Gibson, and Mason A. Carpenter focuses on the impact of individuals’ time perspectives on team knowledge creation. Various configurations of time perspective among team members are likely to exert significant but unacknowledged influences on teams’ knowledge creation efforts.

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The Road to Empowerment: Seven Questions Every Leader Should Consider

Feb 15, 1999 | Employee Engagement, Leadership, Sponsor Content

Robert Quinn and Gretchen Spreitzer argue that while many contemporary organizations recognize the need for empowered employees, they frequently run into problems attempting to implement empowerment programs.

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Factors Affecting the Organizational Commitment of Technical Knowledge Workers: Generation X, Baby Boomers, and Beyond

Feb 3, 1999 | Employee Engagement, Sponsor Content, Talent Management

D. Finegold, S. Mohrman, and G. Spreitzer discuss how gaining the commitment of knowledge workers will be one of the central management challenges in the new millennium.

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Intercultural Analysis of the Meaning of Teamwork: Evidence from Six Multinational Corporations

Dec 19, 1998 | Employee Engagement, Performance Management, Sponsor Content

This paper by Mary E. Zellmer-Bruhn develops a conceptual framework to explain variance in the meaning of teamwork across national and organizational cultures.

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Making Teams Work: Implications for Consulting Practice

Nov 27, 1998 | Employee Engagement, Organization Design, Sponsor Content

Susan G. Cohen and Diane E. Bailey discuss how the use of teams has increased dramatically in response to competitive pressures for speed, costs, quality, and innovation.

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Preserving Commitment During Downsizing: An Empirical Test of the Mitigating Effect of Trust and Empowerment

Oct 15, 1998 | Change Management, Employee Engagement, Sponsor Content, Talent Management

Gretchen M. Spritzer and Aneil K. Mishra explore whether the commitment of downsizing survivors can be preserved at a level comparable to employees who have not been subjected to a downsizing.

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Communication and Collaboration in Distributed Cognition

Nov 14, 1996 | Employee Engagement, Performance Management, Sponsor Content

Richard J. Boland, Jr. and Ramkrishnan V. Tenkasi explain that distributed cognition is manifest when individuals in an organization act autonomously, yet have interdependencies and must take knowledge of each other into account if a coordinated organizational outcome is to emerge.

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Impact of Employee Involvement and Total Quality Management Programs

Dec 15, 1995 | Employee Engagement, Sponsor Content

S. Mohrman, E. Lawler III, and G. Ledford, Jr. discuss study results from continuing research on the impact of employee involvement and total quality management programs.

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