This study by Susan G. Cohen examines the relationship between group purpose and group empowerment for three staff teams in a psychiatric hospital–a top management team, a summer planning task force, and a clinical group.
Research and Insights Archive
Research and Insights from the Center for Effective Organizations
Available Content
Employee Involvement and Pay System Design
This article by Edward E. Lawler III discusses a pay strategy that supports employee involvement. It emphasizes pushing information, knowledge, power and rewards to lower organization levels.
Executive Behavior in High Involvement Organizations
This paper by Edward E. Lawler III (CEO) is not about leadership per se, however, it is about how senior managers in organizations should structure and carry out their jobs in order to be consistent with a high involvement approach to management.
The High Involvement Manager: Going it Alone
Edward E. Lawler III and Susan A. Mohrman argue that the literature on participation and employee involvement often places the supervisor in the role of the villain.
The Influence of Early History on Team Development Customer Service Manager Teams at People Express Airlines
This chapter by Susan G. Cohen and Daniel R. Denison compares the performance of two Customer Service Manager Teams, one highly effective and the other relatively ineffective, at an airline designed and managed to foster high employee commitment.
Attitudinal Effects of Employee Participation Groups: How Strong, How Persistent?
This study by Gerry Ledford, Jr. and Susan A. Mohrman examines attitudes of 823 employees who are current members, former members, or never members of employee participation groups.
The Quality Circle and its Variations
The academic and practitioner literature on quality circles (QC’s) is reviewed in this article by G. Ledford, Jr., Edward E. Lawler III, and Susan A. Mohrman.
Participative Management in the United States: Three Classics Revisited
Three classic books by Argyria, Likert and McGregor are reviewed by Edward E. Lawler III. Their contribution to introducing participative management to the United States is assessed.
Compiled Opinion Editorials
A compiled set of opinion editorials by Edward E. Lawler III and Warren Bennis is presented.
Transformations from Control to Involvement
Edward E. Lawler III identifies conditions which causes organizations to change their management approach from a control oriented to an involvement orientated one.
Choosing an Involvement Strategy
Three different approaches to employee involvement are defined and reviewed by Edward E. Lawler.
Quality Circles: After the Honeymoon
Edward E. Lawler III and Susan A. Mohrman argue that quality circles are a widely practiced approach to improving organizational performance.
