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Research and Insights from the Center for Effective Organizations

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The High Involvement Manager: Going it Alone

Dec 24, 1988 | Employee Engagement, Performance Management, Sponsor Content

Edward E. Lawler III and Susan A. Mohrman argue that the literature on participation and employee involvement often places the supervisor in the role of the villain.

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The Influence of Early History on Team Development Customer Service Manager Teams at People Express Airlines

Dec 21, 1988 | Employee Engagement, Sponsor Content

This chapter by Susan G. Cohen and Daniel R. Denison compares the performance of two Customer Service Manager Teams, one highly effective and the other relatively ineffective, at an airline designed and managed to foster high employee commitment.

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Attitudinal Effects of Employee Participation Groups: How Strong, How Persistent?

Oct 1, 1988 | Change Management, Employee Engagement, Sponsor Content

This study by Gerry Ledford, Jr. and Susan A. Mohrman examines attitudes of 823 employees who are current members, former members, or never members of employee participation groups.

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The Quality Circle and its Variations

Dec 14, 1987 | Employee Engagement, Organizational Effectiveness, Sponsor Content

The academic and practitioner literature on quality circles (QC’s) is reviewed in this article by G. Ledford, Jr., Edward E. Lawler III, and Susan A. Mohrman.

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Participative Management in the United States: Three Classics Revisited

Dec 13, 1987 | Employee Engagement, Organization Design, Performance Management, Sponsor Content

Three classic books by Argyria, Likert and McGregor are reviewed by Edward E. Lawler III. Their contribution to introducing participative management to the United States is assessed.

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Compiled Opinion Editorials

Aug 1, 1987 | Employee Engagement, Employee Equity, Organization Design, Organizational Effectiveness, Performance Management, Sponsor Content, Strategic HR

A compiled set of opinion editorials by Edward E. Lawler III and Warren Bennis is presented.

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Transformations from Control to Involvement

Mar 1, 1987 | Employee Engagement, Organization Design, Sponsor Content

Edward E. Lawler III identifies conditions which causes organizations to change their management approach from a control oriented to an involvement orientated one.

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Choosing an Involvement Strategy

Feb 1, 1987 | Employee Engagement, Sponsor Content

Three different approaches to employee involvement are defined and reviewed by Edward E. Lawler.

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Quality Circles: After the Honeymoon

Dec 1, 1986 | Employee Engagement, Organizational Effectiveness, Sponsor Content

Edward E. Lawler III and Susan A. Mohrman argue that quality circles are a widely practiced approach to improving organizational performance.

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Participation, Satisfaction, and Productivity: A Meta-Analytic Review

Mar 1, 1986 | Employee Engagement, Performance Management, Sponsor Content

This paper by Katherine I. Miller and Peter R. Monge reports the results of a meta-analytic review of research investigating the effects of participation in decision making on employee satisfaction and productivity.

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Quality of Work Life and Employee Involvement

Jun 1, 1985 | Employee Engagement, Sponsor Content

Susan A. Mohrman, G. Ledford, Jr., Edward E. Lawler III, and A. Mohrman, Jr. state that involvement approaches to the organization of human resources has implications for most human resource systems, including the design of jobs, selection, training, appraisal, rewards and the conduct of labor relations.

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Quality Circles in a Metropolitan Police Department

Dec 1, 1984 | Employee Engagement, Sponsor Content

This paper by S. Hocevar and Susan A. Mohrman describes the background and status of a quality circles program in one division of a large metropolitan police department.

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