Edward E. Lawler III and Susan A. Mohrman argue that quality circles are a widely practiced approach to improving organizational performance.
Research and Insights Archive
Research and Insights from the Center for Effective Organizations
Available Content
Participation, Satisfaction, and Productivity: A Meta-Analytic Review
This paper by Katherine I. Miller and Peter R. Monge reports the results of a meta-analytic review of research investigating the effects of participation in decision making on employee satisfaction and productivity.
Quality of Work Life and Employee Involvement
Susan A. Mohrman, G. Ledford, Jr., Edward E. Lawler III, and A. Mohrman, Jr. state that involvement approaches to the organization of human resources has implications for most human resource systems, including the design of jobs, selection, training, appraisal, rewards and the conduct of labor relations.
Quality Circles in a Metropolitan Police Department
This paper by S. Hocevar and Susan A. Mohrman describes the background and status of a quality circles program in one division of a large metropolitan police department.
The Design of Employee Participation Groups: Guidelines Based on Empirical Research
This paper by Susan A. Mohrman and G. Ledford, Jr. explores the importance of various design features in employee participation programs.
Quality Circles — A Self-Destruct Approach?
Edward E. Lawler III and Susan A. Mohrman review the stages of quality circle development and enumerate threats to their continued existence.
Employee Involvement in Declining Organizations
Susan A. Mohrman and A. Mohrman, Jr. argue that declining organizations are both an impetus for and an impediment to employee involvement approaches to management.
Quality of Work Life
Susan A. Mohrman and Edward E. Lawler III discuss how in the middle 1970s, American industry began to search for new approaches to management suitable for an emerging world economy characterized by rapid technological change, and for a workforce with increased education, expectations, and willingness to challenge the status quo.
Accounting for the Quality of Work Life
Phil Mirvis and Edward E. Lawler III describe the development and issuance of an independent report on the quality of work life in a Corporation.
The Impact of Quality Circles: A Conceptual View
Susan A. Mohrman states that Quality Circles (Q.C. Circles) are one of the most recent managerial innovations to be widely adopted by American businesses.
Human Resource Productivity in the 80’s: A Critical Analysis of Trends
Edward E. Lawler III discusses the current fascination with participative management and points out how many companies are inadequately using participative management.
Quality of Work Life Programs in the 1980’s
Quality of Work Life (QWL) programs are examined as a strategy for human resource management in this paper by C. Cammann and G. Ledford, Jr.
