Research and Insights Archive

Research and Insights from the Center for Effective Organizations

The Design of Employee Participation Groups: Guidelines Based on Empirical Research

This paper by Susan A. Mohrman and G. Ledford, Jr. explores the importance of various design features in employee participation programs.

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Quality Circles — A Self-Destruct Approach?

Edward E. Lawler III and Susan A. Mohrman review the stages of quality circle development and enumerate threats to their continued existence.

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Employee Involvement in Declining Organizations

Susan A. Mohrman and A. Mohrman, Jr. argue that declining organizations are both an impetus for and an impediment to employee involvement approaches to management.

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Quality of Work Life

Susan A. Mohrman and Edward E. Lawler III discuss how in the middle 1970s, American industry began to search for new approaches to management suitable for an emerging world economy characterized by rapid technological change, and for a workforce with increased education, expectations, and willingness to challenge the status quo.

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Accounting for the Quality of Work Life

Phil Mirvis and Edward E. Lawler III describe the development and issuance of an independent report on the quality of work life in a Corporation.

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The Impact of Quality Circles: A Conceptual View

Susan A. Mohrman states that Quality Circles (Q.C. Circles) are one of the most recent managerial innovations to be widely adopted by American businesses.

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Human Resource Productivity in the 80’s: A Critical Analysis of Trends

Edward E. Lawler III discusses the current fascination with participative management and points out how many companies are inadequately using participative management.

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Quality of Work Life Programs in the 1980’s

Quality of Work Life (QWL) programs are examined as a strategy for human resource management in this paper by C. Cammann and G. Ledford, Jr.

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Employee Participation Programs: Implications for Productivity Improvement

Susan A. Mohrman states that the relationship between organizational effectiveness and employee participation in decision-making has been the subject of academic interest for decades.

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Beyond Testimonials: Learning from a Quality Circles Program

Susan A. Mohrman and L. Novelli state that quality circles programs are based on the assumptions that employee participation leads to valued outcomes such as intrinsic satisfaction and recognition, and that it also results in the implementation of changes which enhance productivity and satisfaction.

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Quality of Work Life: Perspectives and Directions

Quality of Work Life as a variable and concept is explored throughout its different stages of development in this paper by David A. Nadler and Edward E. Lawler III.

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The Role of Feedback in the Creation of Useful Knowledge

Mary Ann Von Glinow and Nirmal Sethia explain that practical usefulness or relevance of the knowledge produced in academic settings has become an issue of growing concern in recent years.

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