In this webinar, Alec Levenson will address how to conduct analytics to ensure you have the right elements in place for high performance – and where there are gaps that have to be filled. Drawing from his new book, Strategic Analytics, he will present a framework and step-by-step process for diagnosing the barriers to high performance.
Research and Insights Archive
Research and Insights from the Center for Effective Organizations
Available Content
Aligning Research and the Current Practice of Performance Management
Gerald E. Ledford, Jr. (CEO), George Benson (U Texas), Edward E. Lawler III (CEO) discuss how the debate over eliminating performance ratings addresses many important theoretical and practical issues.
A Study of Cutting-Edge Performance Management Practices: Ongoing Feedback, Ratingless Reviews, and Crowd-Sourced Feedback
Three cutting edge performance management practices – ratingless reviews, ongoing feedback, and crowd-sourced feedback – have received tremendous attention from the business press, but there has been almost no research that can guide the design and implementation of these practices.
Cutting Edge Performance Management: What About Rewards?
Gerald E. Ledford, Jr. (CEO), Edward E. Lawler III (CEO), George Benson (U Texas)
With support from WorldatWork, the Center for Effective Organizations has conducted a survey study of 244 organizations that have adopted one or more of three cutting edge practices: ongoing performance feedback, ratingless reviews of performance, and crowd-sourced feedback.
From Performance Management to Forward Focus – How DIRECTV Revolutionized the Process, Experience, and Culture of Feedback
This paper by Jennifer Jaffe, Maren Dollwet, Traci Conner, Katelynn Duffel, and Matthew Lucy (DIRECTV, LLC.) provides a unique case study on how DIRECTV has taken a holistic perspective on performance management and demonstrated data-driven and innovative ways to drive employee engagement through performance management.
Rethinking Corporate Purpose: Ed Lawler’s latest Forbes blog post
In the past, all too often talent has been thought of and treated as a maintenance item, not a critical determinant of performance. It has been looked at as a “don’t mess it up” factor rather than a source of competitive advantage, and as a result, has not been a major focus in many corporations or one where organizations have done new and exciting things in order to gain a competitive advantage.
Can Technology Save Performance Management?
Gerald E. Ledford, Jr. (CEO) and Edward E. Lawler III (CEO) explain how performance management, long the most unpopular HR process, has received increased criticism in recent years.
Eliminating Performance Appraisals
Edward E. Lawler III (CEO) asks the question “Should organizations stop doing performance appraisals?” The argument in favor of eliminating them is that they frequently do more damage than good.
Individualizing Organizations: What it takes
Forty years ago, Edward E. Lawler III (CEO) wrote an article arguing that organizations could be more effective and provide a better quality of life for their employees if they would individualize their relationship with their employees.
Using Motivation Theory to Improve Gamification
Gerald E. Ledford, Jr. (CEO) and Edward E. Lawler III (CEO) explore the topic of gamification. Today, the purposeful use of games in work settings is growing rapidly. Organizations are rapidly embracing the systematic use of “gamification,” which brings game-like elements to core managerial processes.
Engagement Intent: Connecting or Disconnecting Employees?
This research group for leaders focused on improving employee engagement is a follow up to the Incentive Research Foundation technical report titled: Engaged in what? Creating connections to performance with rewards, recognition and roles.
Employee Surveys That Work: Improving Design, Use, and Organizational Impact
Poorly designed employee surveys frustrate participants, analysts, and executives and can end up doing more harm than good. Alec Levenson offers sensible, practical ways to make them more useful and accurate and counters a number of unhelpful but common practices.