Research and Insights Archive

Research and Insights from the Center for Effective Organizations

Performance Appraisal Revisited

Edward E. Lawler III, Allan Mohrman, Jr., and Susan Resnick report on a series of studies concerned with performance appraisal effectiveness.

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What Ever Happened to Incentive Pay?

Edward E. Lawler III reviews the decline of Incentive Pay plans. Points out that many forces have caused this to happen and warns that we must not give up on pay as an incentive. Gainsharing plans are suggested as an alternative to incentive pay.

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The Impact of Quality Circles: A Conceptual View

Susan A. Mohrman states that Quality Circles (Q.C. Circles) are one of the most recent managerial innovations to be widely adopted by American businesses.

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Incentives for Controlling the Performance of High Technology and Professional Employees

Mary Ann Von Glinow argues that many problems arise from potential incompatibilities between characteristics of high technology and professional employees and traditional organizational authority and control systems.

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The Impact of Information Processing Technology on Office Roles

This paper by Allan M. Mohrman Jr. provides a framework for understanding the intersection of office roles and office technology, and shows how roles were affected in a particular office setting.

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Human Resource Productivity in the 80’s: A Critical Analysis of Trends

Edward E. Lawler III discusses the current fascination with participative management and points out how many companies are inadequately using participative management.

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Quality of Work Life Programs in the 1980’s

Quality of Work Life (QWL) programs are examined as a strategy for human resource management in this paper by C. Cammann and G. Ledford, Jr.

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Employee Participation Programs: Implications for Productivity Improvement

Susan A. Mohrman states that the relationship between organizational effectiveness and employee participation in decision-making has been the subject of academic interest for decades.

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The Strategic Design of Reward Systems

Edward E. Lawler III identifies the likely outcomes of an effective reward system and points out the ways in which reward systems vary. Provides a way of thinking that can aid in making key strategic choices in reward system design.

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Beyond Testimonials: Learning from a Quality Circles Program

Susan A. Mohrman and L. Novelli state that quality circles programs are based on the assumptions that employee participation leads to valued outcomes such as intrinsic satisfaction and recognition, and that it also results in the implementation of changes which enhance productivity and satisfaction.

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Quality of Work Life: Perspectives and Directions

Quality of Work Life as a variable and concept is explored throughout its different stages of development in this paper by David A. Nadler and Edward E. Lawler III.

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Adaptively Learning About the Impacts of Information Processing Technologies in the Office

In this paper, Allan M. Mohrman, Jr. and Luke Novelli, Jr. make a case for the need to develop and use a research methodology that helps us learn about the impacts of information processing technologies in the office.

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