Research and Insights Archive

Research and Insights from the Center for Effective Organizations

Beyond Change Management: From Traditional Phase Models to More Robust Models of Transformation Amidst Chaos, 2/7/2011

Chris Worley and Sue Mohrman highlighted the characteristics of more advanced models of continuous change and transformation suitable in today’s complex and dynamic environments. They noted that many organizations faced with overlapping cycles of changes that may or may not be nicely integrated in a neat and tidy model and that cannot be fully aligned, and also that an organization’s resilience is based on creating and preserving diversity in talent, strategies, and systems.

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Loblaw Sustainable Seafood Initiative

Barbara Steele (Strategic Partnerships) and Christopher G. Worley (CEO) Loblaw Companies Limited (Loblaw) is a Canadian chain of food supermarkets, the largest retailer of grocery and household products in the country

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Building a Collaboration Capability for Sustainability: How Gap Inc. is Creating and Leveraging a Strategic Asset

Christopher G. Worley (CEO), Ann E. Feyerherm (Pepperdine University), and Darryl Knudsen (Gap Inc.) share how organizations are being challenged to find socially acceptable and ecologically proactive solutions while fulfilling economic expectations.

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The Organizational Sustainability Journey: Introduction to the Special Issue

Susan A. Mohrman (CEO) and Christopher G. Worley (CEO) share how sustainability has become a prominent topic in the popular press, corporate boardrooms, political arenas, and academia. Conversations and debates about what it is, why it is important, what should be done about it, and how quickly we should act are pervasive.

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Built to Change Organizations: Industry Influences and Performance Implications

Christopher G. Worley (CEO) and Edward E. Lawler III (CEO) define organization agility as “an evolving change and design capability, a leadership challenge that is never finished, only approached over time, but which yields consistently high levels of sustainable effectiveness.”

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Built to Change Organizations and Responsible Progress – Twin Pillars of Sustainable Success

Christopher G. Worley (CEO) and Edward E. Lawler III (CEO) propose an integration called “responsible progress” and suggest that is represents an important new stream of organization development theory.

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Agility and Organization Design: A Diagnostic Framework

This article by Christopher G. Worley (CEO) and Edward E. Lawler III (CEO) describes one comprehensive agility framework called “built to change” and the diagnostic process developed to assess an organization’s agility.

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Dealing with Rough Times: A Capabilities Development Approach to Surviving and Thriving

Susan A. Mohrman (CEO) and Christopher G. Worley (CEO) state that during rapid change and extreme threat, steering the ship is not sufficient. Leaders must introduce approaches that tap the energies of employees throughout the organization.

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Building a Change Capability at Capital One Financial

This article by Christopher G. Worley (CEO) and Edward E. Lawler III (CEO) describes the development of an enterprise-wide change capability at Capital One Financial.

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Building a Change Capability at Capital One Financial: Separating Rhetoric and Reality

This article by Christopher G. Worley (CEO) and Edward E. Lawler III (CEO) describes the development of an enterprise-wide change capability at Capital One Financial.

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Designing Organizations that are Built to Change

Edward E. Lawler III (CEO) and Christopher G. Worley (CEO) share that as the pace of globalization and social change quickens, executives are correctly calling for greater agility, flexibility and innovation from their companies.

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Designing Organizations as if Change Matters

Edward E. Lawler III (CEO) and Christopher G. Worley (CEO) share that more and more executives and management theorists are calling for agility, flexibility, and innovation in the performance of organizations.

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