Peter Monge (USC) and Drew Margolin (USC) explain how communication and other social networks have been the subject of considerable scholarship since the eighteenth century (Mattelart, 2000), but the past two decades have produced unprecedented growth in network theorizing and research.
Research and Insights Archive
Research and Insights from the Center for Effective Organizations
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The Impact of Social Capital on the Development of Transactive Memories Multilevel Group Knowledge Systems
In this paper by Yu Connie Yuan (Cornell University), Peter Monge, and Janet Fulk, a multilevel, multi-theoretical model of transactive memory theory was developed by integrating the emergence model with social capital theories.
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Resolving Communication Dilemmas in Database-Mediated Collaboration
Michael E. Kalman, Peter Monge, Janet Fulk, and Rebecca Heino discuss how in organizational settings, a communication dilemma exists whenever the interests of a collective (i.e., team, organization, interorganizational alliance) demand that people share privately held information but their individual interests instead motivate them to withhold it.
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Fostering Intranet Knowledge-Sharing: An Integration of Transactive Memory and Public Goods Approaches
Andrea Hollingshead, Janet Fulk, and Peter Monge discuss how transactive memory theory is useful for predicting how organizational members use intranets to acquire, store and retrieve knowledge. Public Goods Theory is useful for predicting whom, how much, and when members will contribute and retrieve knowledge on intranets.
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A Motivational Model for Resolving Social Dilemmas in Discretionary Databases
Michael E. Kalman, Janet Fulk, and Peter Monge discuss how organizations have increasingly become sites of collective action, where task performers rely upon shared databases as flexible means to collect and distribute information widely.
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Intranet Functionality as Collective Action
This study by Janet Fulk, Rebecca Heino, Andrew J. Flanagin, Peter Monge, Kijung Kim, and Wan-Ying Lin sought to provide insight into the collective action necessary to create a viable organizational knowledge-sharing network in the form of an Intranet. Intranets were conceived as offering the functionalities of public goods to organizational members, due to their connective and communal functions.
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Resolving Communication Dilemmas in Database-Mediated Collaboration
Michael E. Kalman, Peter R. Monge, Janet Fulk, and Rebecca Heino discuss how in organizational settings, a communication dilemma exists whenever the interests of a collective (i.e., team, organization, interorganizational alliance) demand that people voluntarily share privately held information, but their individual interests motivate them to withhold it instead.
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A Profile of Meetings In Corporate America: Results of the 3M Meeting Effectiveness Study
This report by Peter M. Monge, Charles McSween, and JoAnne Wyer presents the findings of the 3M Meeting Effectiveness Study. 903 people from 36 small, medium, and large companies in the public and private sectors completed a detailed survey describing the last meeting they attended.
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Participation, Satisfaction, and Productivity: A Meta-Analytic Review
This paper by Katherine I. Miller and Peter R. Monge reports the results of a meta-analytic review of research investigating the effects of participation in decision making on employee satisfaction and productivity.
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