Ian I. Mitroff and Murat Alpaslan recount that 2002 is the twentieth anniversary of the Tylenol poisonings, the single crisis that more than any other event is associated with the beginning of the modern field of Crisis Management (CM).
Research and Insights Archive
Research and Insights from the Center for Effective Organizations
Available Content
Organizing to Deliver Solutions
Jay R. Galbraith discusses how many companies today are adopting strategies to package products and services into solutions. However, several well-managed companies are experiencing difficulty in transitioning from stand-alone product offerings to solutions.
Contextual Determinants of Organizational Ambidexterity
Cristina B. Gibson and Julian Birkinshaw empirically investigate predictors and consequences of organisational ambidexterity, defined as the capacity to simultaneously achieve alignment and adaptability.
Multinational Work Teams: A New Perspective
The purpose of Multinational Work Teams: A New Perspective by P. Christopher Earley and Cristina B. Gibson is to extend and consolidate the evolving literature on multinational teams by developing comprehensive theory that incorporates a dynamic, multilevel view of such items. This book will be of interest to scholars in management, organizational behavior, psychology, executive leadership, and human resource management.
Accelerating Organizational Transition
Why do some organizations make required changes and achieve new levels of performance successfully, while other units in the same organization seemingly stumble and never achieve new levels of performance? This two-part video produced by Susan A. Mohrman & Serge Lashutka, 2001 reveals how viewing organizational change as a learning process that can be accelerated is the difference.
Contextual Determinants of Organizational Ambidexterity
The purpose of this study by Cristina B. Gibson and Julian Birkinshaw is to empirically investigate the predictors and consequences of organisational ambidexterity, defined as the capacity to achieve alignment and adaptability at the same time.
Designing Change Capable Organizations
Edward Lawler explains that organizations are increasingly operating in a business environment that is characterized by rapid change and increasing performance demands. As a result, organizations face the challenge of accomplishing two, often conflicting objectives: performing well and changing in order to adapt to their business environment.
Identifying Strategic Leaders
Kathleen K. Reardon and Alan Rowe argue that the key component of successful leadership now and in the next century is a responsiveness to continuous change. Such responsiveness requires suspending the illusion of control and denial of uncertainty psychologists tell us are characteristic of human thinking.
Human Resource Management at Two Toyota Transplants
Paul A. Adler explains that there is broad consensus that the superlative efficiency and quality performance of Japanese auto “transplants” in the US is in large measure due to their combination of the “lean” production systems and distinctive human resource management practices.
Managing the Transformation Process: Planning for a Perilous Journey
William H. Davidson argues that successful transformation produces spectacular results, but the process can be prolonged and painful. Transformation occurs over a period of years in even the most agile and nimble organization.
Organizational Change and Learning
Susan Mohrman argues that the changing geopolitical, world financial, and technological context within which organizations function pose a never-ending barrage of challenges to adapt and to learn new ways of functioning.
Implementing Effective IHRM Practices: A Challenge for MNCs in the 1990s
Janice M. Beyer and John Milliman argue that multinational corporations (MNCs) of the future will be faced with a – whole new array of challenges, thus necessitating international HRM practices (IHRM) that are able to adapt to changing pressures.
