Research and Insights Archive

Research and Insights from the Center for Effective Organizations

Appreciating and ‘retooling’ diversity in talent management conceptual models: A commentary on “The psychology of talent management: A review and research agenda”

This commentary by John W. Boudreau (CEO) on “The Psychology of Talent Management” suggests that readers should avoid concluding that the diversity of talent management concepts across psychological disciplines is something to be “corrected,” and instead embrace it as a resource to be tapped for future understanding.

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Lack of Women on Corporate Boards: The Problem or a Symptom?

Edward E. Lawler III (CEO) shares that Britain is inching toward following other countries (including France, Spain, and Norway) in introducing compulsory quotas for the number of women on corporate boards.

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Taking Stock: A Review of More Than Twenty Years of Research on Empowerment at Work

Gretchen Spreitzer (University of Michigan) argues that to be successful in today’s global business environment, companies need the knowledge, ideas, energy, and creativity of every employee, from front line workers to the top level managers in the executive suite.

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Twenty Years of Culture’s Consequences: A Review of the Empirical Research on Hofstede’s Cultural Value Dimensions

Since the publication of Hofstede’s book, researchers have utilized his framework in a variety of empirical studies. Bradley L. Kirkman and Cristina B. Gibson conduct a review that includes 127 empirical studies examining Hofstede’s cultural values framework published over the last 20 years.

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The Efficacy Advantage: Factors Related to the Formation of Group Efficacy in Work Groups Across Cultures

Extending previous research investigating factors related to the formation of group efficacy, this research by Cristina B. Gibson examined predictors across cultures and groups of various types.

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What You See is What You Get: Observing and Modeling the Relationship Between Readily Indentifiable and Non-Identifiable Heterogeneity Characteristics, Group Efficacy, and Team Outcomes

In this study, Kristi M. Lewis and Cristina B. Gibson observed and examined teams within a sample of 57 bank branches in order to better understand the consequences of two types of team heterogeneity: readily identifiable (gender and ethnicity) and non-readily identifiable (collectivism cultural values and tenure).

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Cross-Cultural Quality Improvement: Should the Focus Depend on Cultural Characteristics and Team Orientation?

In this paper by Cristina B. Gibson, the hypothesis that quality improvement efforts should be congruent with the level of field independence in a given cultural context and corresponding team quality orientations was examined.

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Conversing Across Cultural Ideologies: East-West Communication Styles in Work and Non-Work Contexts

In research by Jeffrey Sanchez-Burks, Fiona Lee, Incheol Choi, Richard Nisbett, Shuming Zhao, and Jasook Koo, results suggest that cross-cultural differences in conversational indirectness are greater in work settings than in non-work settings. Implications for reducing cross-cultural miscommunication in organizations are discussed.

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Helping Transnational Team Members to Sense Trust: A Counterintuitive Approach to Leadership

Gretchen M. Spreitzer, Debra L. Shapiro, and Mary Ann Von Glinow state that despite their assignment to work together, members of transnational teams (TNTs)— teams whose members are geographically spread across at least two countries— are in many ways apart.

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Guanxi in Vertical Dyads: Evidence from Taiwan and the PRC

Katherine R. Xin, Jing-Lih Farh, Bor-Shiuan Cheng, and Anne S. Tsui examined the impact of two related concepts, relational demography and guanxi (defined as particularistic ties between individuals), on organizational commitment, quality of leader-member exchange (LMX), and performance in two empirical studies conducted in Taiwan and the PRC.

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When Does Culture Matter?

Past research has shown that national culture does matter- it affects people’s behavior- but research has left open the question of when culture matters. Martha L. Maznevski, Cristina B. Gibson, and Bradley L. Kirkman examine culture’s effects on four types of individual outcomes, and propose moderators at three levels of analysis.

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Linking Diversity and Effectiveness: The Relationship Between Cultural Diversity and Organizational Outcomes

This report by Cristina B. Gibson is the first step in a program of research concerning the impact of diversity.

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