Research and Insights Archive

Research and Insights from the Center for Effective Organizations

Collaboration and the Producers of Management Knowledge

Andreas Werr (Stockholm School of Economics) and Larry Greiner (USC) explains that the world of managers is increasingly knowledge intensive. Competition is growing, large organizations are becoming more global and complex, resulting in a proliferation of new management models and tools, making it difficult for managers to keep up with the latest developments (Huczynski, 1993).

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The New American Workplace

The New American Workplace

James O’Toole and Edward E. Lawler III, (Palgrave-Macmillan, 2006) Thirty years ago, the bestselling “letter to the government” Work in America published to national acclaim, including front-page coverage in The New York Times, Wall Street Journal, and Washington Post.

The Development of New Organizational Capabilities

Susan A. Mohrman (CEO), Peter Docherty (Chalmers University of Technology), Abraham B. Shani (Cal Polytechnic State University), Andrew J. Schenkel (Stockholm School of Economics), and Robin Teigland (Stockholm School of Economics) generate a model and present propositions about new capability development that integrate perspectives from the strategy, learning, and social capital and network literatures.

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Designing Organizations to Lead with Knowledge

The nature of the knowledge firm and of knowledge processes are described, and a framework for understanding how the design of the organization impacts knowledge in practice is presented in this paper by Susan A. Mohrman (CEO).

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Effects of Task Interdependence and Type of Communication on Performance in Virtual Teams

This laboratory study by Susan G. Cohen (CEO) and Ramon Rico (Universidad Autónoma de Madrid) proposes a model of virtual team performance based on the fit between the characteristics of the task and the type of communication media used by members of the team.

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Developing Complex Collaborations: Basic Principles to Guide Design and Implementation

Susan Cohen (CEO), Don Mankin (Co:e-laboration Design Associates), and Stephen P. Fitzgerald (Alliant International University) While a group of laborers building the pyramids of Egypt might seem to bear little resemblance to a team of machine operators working in a plant, they actually have much in common.

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Life at CMM Level 5: Lessons from Computer Sciences Corporation on the Effective Implementation of the Capability Maturity Model for Software

Paul S. Adler, Frank E. McGarry, Wendy B. Irion-Talbot, and Derek J. Binney share that a growing number of organizations are using the Software Engineering Institute’s (SEI) Capability Maturity Model for Software (CMM) as a guide to improving their development process.

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Time Flies Like an Arrow: Tracing Antecedents and Consequences of Temporal Elements of Organizational Culture

Cristina B. Gibson, Mary E. Zellmer-Bruhn, and Ramon J. Aldag examine how time has recently become a more central focus in management research and practice. Time to market has become a critical issue in many industries, with ever shortening new product development times.

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Designing and Forming Global Teams

No matter what the reason for the formation of a global team or what form the team takes, leaders and team members must address the complexity of global teamwork by architecting new ways of collaborating. This chapter byJulia C. Gluesing and Cristina B. Gibson is about how managers can create conditions in the pre-start and start-up phases of global teaming that will enhance the chances that a team will succeed.

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Minding Your Metaphors: Applying the Concept of Teamwork Metaphors to the Management of Teams in Multicultural Contexts

Cristina B. Gibson and Mary E. Zellmer-Bruhn state that managers who struggle with implementing teams across cultures can use metaphor as a tool to unlock teaming expectations and guide teaming practice.

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Designing the Knowledge Enterprise: Beyond Programs and Tools

S. Mohrman, D. Finegold, and J. Klein find that how effectively firms generate, leverage, and apply knowledge is a function of four work behaviors: focusing on system performance rather than on narrow technical outcomes; following systematic processes; sharing knowledge, and trying new approaches.

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Complex Collaborations in the New Global Economy

Susan G. Cohen and Don Mankin state that traditional forms of collaboration — between individuals and within teams — are not sufficient for competing effectively in the new, demanding global business environment.

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