Edward E. Lawler III (CEO) explains that a number of forces have converged to support the idea that HR management should be a major strategic focus in most organizations.
Research and Insights Archive
Research and Insights from the Center for Effective Organizations
Available Content
Why Business Schools Have Lost Their Way
Warren Bennis (USC) and Jim O’Toole (CEO) discuss how MBA programs face intense criticism for failing to impart useful skills, failing to prepare leaders, failing to instill norms of ethical behavior–and even failing to lead graduates to good corporate jobs.
OD and Strategic Planning: Linking Process with Content
Larry Greiner (USC) argues that for OD to play a more vital role in the future of organizations it must become involved in strategic planning, which affects not only the direction of organizations but the lives and careers of many employees.
Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process
Designing the Customer-Centric Organization (Jay R. Galbraith, (Jossey-Bass, 2005)) offers today’s business leaders a comprehensive customer-centric organizational model that clearly shows how to put in place an infrastructure that is organized around the demands of the customer.
The Time Has Come for Strategic Talent Segmentation
John W. Boudreau (CEO) and Peter M. Ramstad (Personnel Decisions International) explain that when it comes to their talent resources, organizations often have similar human capital programs across all business units (“build bench strength”, “improve retention,” “base rewards on performance”). Generic human capital allocations lead to non-optimal human capital investments, just like generic financial or marketing allocations.
Talentship and Human Resource Measurement and Analysis: From ROI to Strategic Organizational Change
In this article, John W. Boudreau (CEO) and Peter M. Ramstad (Personnel Decisions International) extend earlier work by proposing a framework of four elements integrating HR measures within a system for achieving strategic organizational change.
Talentship and the Evolution of Human Resources Management: From “Professional Practice” to “Strategic Talent Decision Science”
John W. Boudreau (CEO) and Peter M. Ramstad (Personnel Decisions International) explain that the value and importance of human capital, or talent, is increasingly obvious to business leaders, yet they are increasingly frustrated by the current state of human resource (HR) management.
From Human Resource Management to Organizational Effectiveness
Edward E. Lawler III (CEO) explains that for at least the last decade virtually every book, article, and speech on the future of the human resources function in corporations has emphasized the need for change.
No More Excuses for HR: It’s Time to Add Value and Cut Costs
In 1995, our survey of HR executives reported that the HR department spent 80 percent of its time on managing administrative services such as payroll, benefits, relocation, record keeping, and the auditing and development of HR processes. When we resurveyed these executives in 2001, their responses were the same.
Human Resources Business Process Outsourcing
Edward E. Lawler III, David Ulrich, Jac Fitz-enz, James Madden, and Regina Maruca, (Jossey-Bass, 2004) discuss how today’s highly competitive marketplace demands that human resources departments emerge from under their administrative workloads and become full partners in determining their organizations’ winning strategies.
Sustainability and the Talentship Paradigm: Strategic Human Resource Management Beyond the Bottom Line
John W. Boudreau states that sustainability language is in the mission statements of many global organizations, particularly those with European roots, and whose products and services carry highly visible ecological and social consequences, and it is rapidly becoming common among organizations beyond Europe and in a wide variety of industries.
Strategy and Organization Consulting
This article by Jay R. Galbraith is about the convergence of strategy and organizational consulting.
