Research and Insights Archive

Research and Insights from the Center for Effective Organizations

Raising Skill Demand: Generating Good Jobs

Edward E. Lawler III (CEO) and George S. Benson (University of Texas) discuss how there have been profound changes in the global economy and corporate landscape over the last 40 years but advocates of “high road” management approaches that emphasize highly skilled and involved employees continue for several reasons.

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John Boudreau will discuss his newly published book, Retooling HR: Using Proven Business Tools to Make Better Decisions About Talent, 6/21/2010

Webinar: John Boudreau will discuss his newly published book, Retooling HR: Using Proven Business Tools to Make Better Decisions About Talent, 6/21/2010

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Where Counting Counts: Data Document a Dramatic Turnaround in Employee Relations among Accounting Professionals

This paper by Michael J. Fenlon (PwC) and Susan A. Mohrman (CEO) describes PricewaterhouseCooper’s (PwC) situation starting in the early 2000’s, when a serious problem with turnover was costing the firm “approximately $40 million annually.”

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Millennials and the World of Work: An Economist’s Perspective

This article by Alec R. Levenson (CEO) uses an economic approach to address whether and how the Millennial generation is significantly different from its predecessors.

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Reducing Labor Costs: Choosing the Right Approach

Edward E. Lawler III (CEO) states that CEOs are increasingly saying that their companies’ human capital is its most important asset. It is also obvious that it is many companies’ largest business expense.

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Relational Capital: How it Matters and Why it’s Walking Out the Door

Theresa M. Welbourne (CEO) states that today, more than ever before, as companies downsize and change their organizations to meet the new challenges they face, relational capital is exiting, and no one even sees it strolling past them on the way out.

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Using Human Capital Measurement to Drive Productivity

Alec R. Levenson (CEO) and Tracy Faber (Pepsi/Co) share that in 2005 Frito-Lay’s senior executive team faced a challenge with their Route Sales Representatives (RSRs). The company was achieving sales and profitability targets. But high turnover and low productivity among the RSRs had made the task of meeting those targets progressively harder over time.

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Human Capital Management: What are Boards Doing?

Edward E. Lawler III (CEO) states that one of, if not the most important asset of today’s corporations is their human capital. CEO’s and board chairs recognize this and frequently make statements that say people are our companies’ most important asset.

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Management Consultants as Professionals, or are They?

Larry Greiner (USC) and Ilse Ennsfellner (Ennsfellner Consulting) share their concern and critical conclusion about the questionable knowledge and skills of today’s consultants.

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Extra-Role Behaviors Among Temporary Workers: How Firms Create Relational Wealth

Elizabeth George (Hong Kong University of Science and Technology), Alec R. Levenson (CEO), David Finegold (Rutgers University), and Prithviraj Chattopadhyay (Hong Kong University of Science and Technology) examine temporary workers’ differential extra-role behaviors (ERBs) towards their client and employer.

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