Research and Insights Archive

Research and Insights from the Center for Effective Organizations

Should They Stay or Should They Go? The Aging Workforce

Theresa M. Welbourne (eePulse) and David Van Kuttnauer (eePulse) explain that there are some rarely discussed, but important facts regarding the American workforce. Specifically, it is growing older. The “graying” of the workforce is due to two significant demographic shifts that are beginning to reshape the composition of the U.S. labor force.

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Why Business Schools Have Lost Their Way

Warren Bennis (USC) and Jim O’Toole (CEO) discuss how MBA programs face intense criticism for failing to impart useful skills, failing to prepare leaders, failing to instill norms of ethical behavior–and even failing to lead graduates to good corporate jobs.

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Training Without Jobs: Access to and Outcomes of Training for Temporary Workers

Alec R. Levenson (CEO), David Finegold (Keck Graduate Institute), and Mark Van Buren (Learning & Development Roundtable) ask the question, “Does temporary work provide a way for individuals to improve their skill levels?”

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What Coaching Can Do For Your Organization — and What It Can’t

Alec R. Levenson (CEO), Mike McDermott (Capital One), and Suzanne Clarke (Capital One Financial Services) state that interest in executive coaching is clearly on the rise, and many organizations have made coaching an integral part of their leadership development programs.

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The Time Has Come for Strategic Talent Segmentation

John W. Boudreau (CEO) and Peter M. Ramstad (Personnel Decisions International) explain that when it comes to their talent resources, organizations often have similar human capital programs across all business units (“build bench strength”, “improve retention,” “base rewards on performance”). Generic human capital allocations lead to non-optimal human capital investments, just like generic financial or marketing allocations.

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Talentship and Human Resource Measurement and Analysis: From ROI to Strategic Organizational Change

In this article, John W. Boudreau (CEO) and Peter M. Ramstad (Personnel Decisions International) extend earlier work by proposing a framework of four elements integrating HR measures within a system for achieving strategic organizational change.

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Beyond Cost-per-Hire and Time to Fill: Supply-Chain Measurement for Staffing

John W. Boudreau (CEO) and Peter M. Ramstad (Personnel Decisions International) state that identifying and acquiring talent is one of the most important processes in human resource management.

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Talentship and the Evolution of Human Resources Management: From “Professional Practice” to “Strategic Talent Decision Science”

John W. Boudreau (CEO) and Peter M. Ramstad (Personnel Decisions International) explain that the value and importance of human capital, or talent, is increasingly obvious to business leaders, yet they are increasingly frustrated by the current state of human resource (HR) management.

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Tapping the Full Potential of Human Resource Information Systems – Shifting the HR Paradigm from Service Delivery to a Talent Decision Science

John W. Boudreau (CEO) and Peter M. Ramstad (Personnel Decisions International) explain that the technical capabilities of human resource information systems (HRIS) are undeniable. HRIS vendors, service providers and their customers constantly find new ways to enhance the speed, capacity, accessibility and global reach of their systems.

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Talentship: The Future of Human Resource Measurement

John W. Boudreau (CEO) and Peter M. Ramstad (Personnel Decisions International) share that there is no shortage of measures in human resources. Unfortunately to date these measures have had little impact on how effectively organizations manage human capital, the apparent and hidden talents of employees and potential employees.

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What It Means To Treat People Right

A key part of treating people right is the establishment of a mutually beneficial employment relationship or contract. What a contract should contain, and how it can be turned into an employer brand is the focus of this article by Edward E. Lawler III (CEO).

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The Competency Conundrum: The Challenge For Leadership Development

Jay A. Conger (CEO) and Douglas Ready ask “What do the Bank of America, General Electric, IBM, Luthansa, Pepsico, Pfizer, Royal Dutch Shell, and RBC Financial Group share in common when it comes to leadership development?”

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