Theresa Welbourne explains why employees have a lot more intelligence stored within them than leaders might think, and how AI can extract new insight from what staff say.
Research and Insights Archive
Research and Insights from the Center for Effective Organizations
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Is the Future of Work Lost in Translation?
The increasing pace of work transformation is evident in the surge of gig work, demands for increased work flexibility, the institutionalization of remote/hybrid work accelerated by the pandemic, and the increasing integration of robots and Generative AI with human workers. It should come as no surprise that the number of resumes mentioning the “Future of Work” has surged over the last decade, with a slight decline recently, possibly due to layoffs and changing priorities.
WEBINAR: Creating a Strategically Aligned HR Operating Model
With Max Blumberg, Alec Levenson, and Dave Millner
In this webinar, we’ll explore the crucial intersections between organizational design, compensation frameworks, and the intended and unintended outcomes they shape. We’ll discuss a case study on incentives gone wrong, highlighting the legal and ethical pitfalls of misaligned pay plans.
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WEBINAR: Paying the Price: Pitfalls of Misaligned Compensation in Organization Design
with Beth Gunderson and Anne Soash
In this webinar, we’ll explore the crucial intersections between organizational design, compensation frameworks, and the intended and unintended outcomes they shape. We’ll discuss a case study on incentives gone wrong, highlighting the legal and ethical pitfalls of misaligned pay plans.
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A killer app with huge upsides and dangerous downsides: Applying AI to People Analytics
Since its launch in November 2022, ChatGPT has sparked a significant surge of interest and investment in the realm of generative artificial intelligence (AI). The future trajectory of AI remains uncertain, but one application stands out with confidence: People Analytics (PA). AI’s integration into PA holds tangible potential, offering substantial benefits and immediate realizations. However, this comes with inherent risks that are challenging to mitigate. This article delves into the promising advantages of applying AI in People Analytics while also addressing strategies to navigate and prevent potential pitfalls.
Edward E. Lawler to Receive the USC Faculty Lifetime Achievement Award
This April, Edward E. Lawler will be honored with the USC Faculty Lifetime Achievement Award. Since its inception in 1982, the award has been bestowed upon internationally renowned retired faculty from the arts and humanities; social sciences; science, technology, engineering and mathematics; medicine; and other professional disciplines.
Strategic Employee Resource Group (ERG) Leaders Drive Success and Innovation through the 2023 Center for Effective Organizations (CEO) Awards Program
Center for Effective Organizations (CEO), University of Southern California’s Marshall School of Business Jennifer Sparks-Taylor (213) 740-9814 sparksj@marshall.usc.edu Release Date: January 3, 2024 Strategic Employee Resource Group (ERG) Leaders Drive Success and...
Beyond Diversity: Is it Time for the Chief Relational Officer Job?
Have you noticed that the people working in diversity are having a bit of an identity crisis? The names of the departments have gone from Diversity to Diversity and Inclusion to Diversity Equity and Inclusion to some variations that include Diversity Inclusion and the term Belonging. Occasionally, you might see the term equality. For example, in numerous bold statements, Salesforce aggressively uses the word equality. Salesforce has embraced the term equality while in other organizations this language often is intentionally deleted from references to any diversity work.
A Strategically Aligned HR Operating Model
Proposal of a pivot in how HR is structured and works to focus more directly on the capabilities required for successful strategy execution.
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Organization capability: The missing piece connecting organization design and the operating model
Dr. Alec Levenson and Dr. Johanna Anzengruber lay a foundation in this working paper for drawing boundaries between the operating model, organization design and organization capability.
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Are we there yet? The high cost and slow speed of building new org capability
by Alec Levenson
At These Companies, There’s A Space Where Getting Older Isn’t A Taboo
Employee resource groups specifically for midlife and senior employees are exceptionally rare in the U.S. — but they shouldn’t be.