Mary Ann Glinow and Steven Kerr state that it is an assumption not an established fact, that “creative individuals and organizations” are more productive in terms
of commonly used financial and productivity criteria, and once an individual has become “creative,” the firm will benefit.
Research and Insights Archive
Research and Insights from the Center for Effective Organizations
Available Content
Three Types of Change in the Automated Office
This paper by Allan M. Mohrman, Jr. and Luke Novelli, Jr. uses actual results to show three ways in which new office technologies can change effectiveness.
The Design of Effective Reward Systems
Edward E. Lawler III reviews the effectiveness of a number of different approaches to pay. Considers the role of pay in strategic management and the management of organizational change.
Performance Appraisal Revisited
Edward E. Lawler III, Allan Mohrman, Jr., and Susan Resnick report on a series of studies concerned with performance appraisal effectiveness.
What Ever Happened to Incentive Pay?
Edward E. Lawler III reviews the decline of Incentive Pay plans. Points out that many forces have caused this to happen and warns that we must not give up on pay as an incentive. Gainsharing plans are suggested as an alternative to incentive pay.
The Impact of Quality Circles: A Conceptual View
Susan A. Mohrman states that Quality Circles (Q.C. Circles) are one of the most recent managerial innovations to be widely adopted by American businesses.
Incentives for Controlling the Performance of High Technology and Professional Employees
Mary Ann Von Glinow argues that many problems arise from potential incompatibilities between characteristics of high technology and professional employees and traditional organizational authority and control systems.
The Impact of Information Processing Technology on Office Roles
This paper by Allan M. Mohrman Jr. provides a framework for understanding the intersection of office roles and office technology, and shows how roles were affected in a particular office setting.
Human Resource Productivity in the 80’s: A Critical Analysis of Trends
Edward E. Lawler III discusses the current fascination with participative management and points out how many companies are inadequately using participative management.
Quality of Work Life Programs in the 1980’s
Quality of Work Life (QWL) programs are examined as a strategy for human resource management in this paper by C. Cammann and G. Ledford, Jr.
Employee Participation Programs: Implications for Productivity Improvement
Susan A. Mohrman states that the relationship between organizational effectiveness and employee participation in decision-making has been the subject of academic interest for decades.
The Strategic Design of Reward Systems
Edward E. Lawler III identifies the likely outcomes of an effective reward system and points out the ways in which reward systems vary. Provides a way of thinking that can aid in making key strategic choices in reward system design.