In this webinar, Jeanna Kozak will describe the approach that has been taken by Humana, Inc, which is using an incubator to achieve fundamental change in its business model with a goal to: Co-create simple, personalized, and connected experiences so that providers and patients may engage and easily manage health holistically.
Research and Insights Archive
Research and Insights from the Center for Effective Organizations
Available Content
Reflections: Sociotechnical Systems Design and Organization Change
This paper by William Pasmore, Ph.D. (Center for Creative Leadership), Stu Winby (Spring), Sue Mohrman, Ph.D. (CEO) traces the evolution of sociotechnical systems design from its origins in the coal mines of Great Britain to the present day and beyond, into our digital future.
Beyond Change Management Suggested Readings/Papers
(To download the PDF files, right-click on the link and save onto your computer) List of Papers and Articles Listed in alphabetical order by title. The Agility Factor (Williams, Worley, and Lawler, 2013) Building a Change Capability at Capital One Financial (Worley...
Employee Resource Groups (ERGs) on the Frontier of Change and Innovation
In this webinar, Theresa Welbourne and Ali Najafi will be reviewing the latest findings from the 2017 ERG research project, which is part of the annual ERG Leadership Summit.
Innovative Communications During High-Change Events
As business focus moves to the public and operations eyes, often it is assumed that managing those two well will automatically cover the needs of the internal perspective.
Weaving Change Capability into the Fabric of the Organization
Organizations are in the midst of fundamental shifts in how they are managed and designed. They are being forced to compete in an environment full of moving pieces, activist stakeholders, and volatile marketplaces. Chris Worley, Sue Mohrman, and special guest Becky Spears (Oracle) discuss these issues.
Built to Change
DVD featuring Edward Lawler and Christopher Worley. Based on the book Built to Change. Lawler and Worley highlight the major themes in their book with practical examples.
Measuring the Impact and Effectiveness of Org Design Changes
Alec Levenson recently completed an action research project with a global company on measuring the impact and effectiveness of an operating model change.
Developing Organizational Design at General Mills (video)
Organization design is a critical organizational capability in today’s world of rapid change, global competition, and frequent market and product realignments.
Executive Team Member Needed
Edward E. Lawler III (CEO) shares how in order to survive, organizations have had to keep pace with the changes that have occurred. In the future they will have to keep up with an increasingly rapid rate of change in order to survive.
Top-down, bottom-up, outside-in, and from the middle out: Where traditional change processes fall short, 12/12/14, recording/slides
Eric Severson, Senior Vice President, Global Talent Solutions at Gap, Inc., talked about the integration of the many vectors of change that have been simultaneously unfolding as Gap Inc. has worked to achieve sustainable effectiveness as defined by business/financial and market success, meeting the needs of today’s global workforce, and pursuing world-leading corporate responsibility.
Change Management is Obsolete: Learnings from Research and Practice About What’s Next, 7/30/13, Recording/Slides
There’s little disagreement that we are living in an increasingly VUCA world – volatile, uncertain, complex, and ambiguous. The question is what are we doing about it? In this webinar Chris Worley and Sue Mohrman will characterize the world we live in and explore the obsolescence of the design and change models that we use.