Ian Mitroff and Susan A. Mohrman argue that earlier conditions which made for the overwhelming success of the U.S. and Western democracies have abruptly ceased to exist.
Research and Insights Archive
Research and Insights from the Center for Effective Organizations
Available Content
Self-Designing Organizations: Towards Implementing Quality-of-Work-Life Innovations
This chapter by Tom Cummings and Susan A. Mohrman develops a strategy for implementing innovations requiring fundamental organizational change.
New Manufacturing Technology and Work Design
Thomas G. Cummings and Melvin Blumberg argue that perhaps most important, new technologies can have a profound impact on work design–how tasks are grouped into jobs and work groups.
Organization Development and Labor Law: Implications for Practice/Malpractice
This article by Charles Maxey and Thomas Cummings suggests that organization development (OD) interventions can inadvertently violate federal labor law.
Unions and the New Management
Edward E. Lawler III and Susan A. Mohrman consider the reasons for the decline of the union movement. It is concluded that unless unions change in important ways they will continue to decline.
Assessing Innovative Organizational Design: The Case for A Feedback/Adaptation Model
Organizational change projects entail dynamic complex processes through which organizations and their members learn new ways to function. This paper by T. Cummings and Susan A. Mohrman assesses the appropriateness of traditional evaluation models for the assessment of these projects.
The Design of Employee Participation Groups: Guidelines Based on Empirical Research
This paper by Susan A. Mohrman and G. Ledford, Jr. explores the importance of various design features in employee participation programs.
Parallel Participation Structures: The Case of Quality Circles
This paper by Susan A. Mohrman and Edward E. Lawler III examines the typical life cycle of one kind of parallel organization, the Quality Circle. It makes the point that such structures tend to be unstable precisely because they are parallel.
Doing Research: The Case of Organizational Design
T. Cummings, Susan A. Mohrman, A. Mohrman, Jr., and G. Ledford, Jr. present a framework for understanding
a research approach with organizations that are designing and redesigning themselves to adapt to rapid and fundamental societal changes.
Managing Organizational Decline: The Case for Transorganizational Systems
This paper by Thomas G. Cummings, Larry E. Greiner, and Judith F. Blumenthal discusses transorganizational systems as an innovative yet increasingly frequent response to organizational decline.
The Impact of Quality Circles: A Conceptual View
Susan A. Mohrman states that Quality Circles (Q.C. Circles) are one of the most recent managerial innovations to be widely adopted by American businesses.
Beyond Testimonials: Learning from a Quality Circles Program
Susan A. Mohrman and L. Novelli state that quality circles programs are based on the assumptions that employee participation leads to valued outcomes such as intrinsic satisfaction and recognition, and that it also results in the implementation of changes which enhance productivity and satisfaction.