The Susan G. Cohen Research Award in Organization Design, Effectiveness, and Change, jointly given by CEO and the Organization Development and Change (ODC) division of the Academy of Management, is offered in remembrance of Dr. Susan Cohen, who was a research scientist at CEO, in the Marshall School of Business, University of Southern California, from 1988-2006.
Research and Insights Archive
Research and Insights from the Center for Effective Organizations
Available Content
How Companies Can Really Impact Service Quality
Benjamin Schneider (CEO)
Fall 2017
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How do human resources organizations measure their efficiency, effectiveness and impact?
In this article, John Boudreau and Ed Lawler report some of the findings from their 2016 survey of HR leaders in more than 100 large U.S. corporations.
Workplace Fatigue is a Systems Problem
Alec Levenson (CEO) explains that workplace fatigue is traditionally treated almost exclusively as an individual issue, and it certainly is the case that individual differences lead some individuals to experience fatigue and, ultimately, to burn out more than others. Yet not enough attention has been paid to factors arising from work design and organization strategy.
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Performance Feedback Culture: The Key to Performance Management Effectiveness?
Gerry Ledford, George Benson, and Ben Schneider
February 7, 2017 9:00am – 10:00am (PT)
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Strategic Analytics, 12/1/15
This webinar aligns with Alec Levenson’s new book, Strategic Analytics: Advancing Strategy Execution and Organizational Effectiveness.
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Measuring the Impact and Effectiveness of Org Design Changes
Alec Levenson recently completed an action research project with a global company on measuring the impact and effectiveness of an operating model change.
The sustainable effectiveness model: Moving corporations beyond the philanthropy paradigm
In this article, Ed Lawler and Jay Conger share how there is increasing agreement that we are at a moment in history when business as usual is inadequate.
Human Resource Slack, Human Capital Risk, and Firm Performance: Should Firms Grow Employees Faster Than Sales?
Varkey Titus Jr. (University of Nebraska) and Theresa M. Welbourne (CEO) utilize a sample of firms that are at a critical moment of growth: after going public. Analysis of 1,437 firm-year observations comprised of 330 initial public offerings (IPO) tracked over the course of five years indicates that the relationship between HR slack and profitability is curvilinear (inverted-U shape).
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Building Human Capital Advantage in Initial Public Offerings (IPOs): The Effect on Long-Term Firm Survival and Performance
Using survey data collected from the firms’ leadership teams in the beginning of the year following their IPO, Theresa M. Welbourne (CEO) and Kyle Gibson (University of Nebraska-Lincoln) test the effects of their approaches to human capital on long-term (10-year) firm survival and performance.
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Individualizing Organizations: What it takes
Forty years ago, Edward E. Lawler III (CEO) wrote an article arguing that organizations could be more effective and provide a better quality of life for their employees if they would individualize their relationship with their employees.
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Top-down, bottom-up, outside-in, and from the middle out: Where traditional change processes fall short, 12/12/14, recording/slides
Eric Severson, Senior Vice President, Global Talent Solutions at Gap, Inc., talked about the integration of the many vectors of change that have been simultaneously unfolding as Gap Inc. has worked to achieve sustainable effectiveness as defined by business/financial and market success, meeting the needs of today’s global workforce, and pursuing world-leading corporate responsibility.
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