Research and Insights Archive

Research and Insights from the Center for Effective Organizations

Digital Sociotechnical System Design

Stu Winby (Spring) and Sue Mohrman, Ph.D. (CEO) explain how digital platforms increasingly are dictating how work is carried out, breaking down boundaries between companies, geographies, customers, and other stakeholders and participants, and determining who will benefit from advancing technology.

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Reflections: Sociotechnical Systems Design and Organization Change

This paper by William Pasmore, Ph.D. (Center for Creative Leadership), Stu Winby (Spring), Sue Mohrman, Ph.D. (CEO) traces the evolution of sociotechnical systems design from its origins in the coal mines of Great Britain to the present day and beyond, into our digital future.

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HR Analysts: Unleash Your Inner Storyteller

HR Analysts: Unleash Your Inner Storyteller

John Boudreau shares how telling a story is well-recognized as essential to HR analytics and acknowledges that “insight” is at the top of the data analytics pyramid after data becomes information. HR analytics systems even offer pre-programmed storylines with deeper analysis.

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Workforce Work Engagement is Worth Pursuing

Benjamin Schneider (CEO) discusses how there is considerable debate about whether employee engagement in the work they do has long-term benefits for the companies in which they work.

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Untangling Engagement and High Performance

Alec Levenson (CEO) and Alexis Fink (Intel) explain how employee engagement and performance are supposed to be closely related, and there is both empirical and conceptual support for a strong relationship.

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Control, Services and Decisions: The Evolution and Impact of the HR Value Proposition

Control, Services and Decisions: The Evolution and Impact of the HR Value Proposition

Does HR drive more effectiveness and organizational performance by improving traditional HR value propositions, such as compliance and services, or by improving decisions? John Boudreau and Ed Lawler explore this using surveys of HR leaders in over 100 U.S. organizations in the years 2010 and 2016 by the Center for Effective Organizations.

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Human Capital Analytics: Why Are We Not There?

John Boudreau (CEO) and Wayne F. Cascio (University of Colorado, Denver) explain that while human capital analytics (HC analytics) recently has developed enormous interest, most organizations still find themselves struggling to move from operational reporting to analytics.

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Organization Development and Talent Management: Beyond the Triple Bottom Line

Edward Lawler III (CEO) shares how there is a growing movement to broaden the definition of organizational effectiveness. Fewer and fewer countries and societies are willing to accept that financial performance is all that matters when it comes to organizational effectiveness.

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Workplace Fatigue is a Systems Problem

Alec Levenson (CEO) explains that workplace fatigue is traditionally treated almost exclusively as an individual issue, and it certainly is the case that individual differences lead some individuals to experience fatigue and, ultimately, to burn out more than others. Yet not enough attention has been paid to factors arising from work design and organization strategy.

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Human Resource Consulting

The field of human resources (HR) consulting is large, extremely diverse, and highly dynamic. This introductory update to the 2005 chapter by Gerald E. Ledford (CEO), Edward Lawler III (CEO), Susan A. Mohrman (CEO) provides an updated view of the HR consulting marketplace and the types of individuals and consulting firms that occupy it, as well as the organizational actors who purchase and consume HR consulting services.

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Building Human Capital Advantage in Initial Public Offerings (IPOs): The Effect on Long-Term Firm Survival and Performance

Using survey data collected from the firms’ leadership teams in the beginning of the year following their IPO, Theresa M. Welbourne (CEO) and Kyle Gibson (University of Nebraska-Lincoln) test the effects of their approaches to human capital on long-term (10-year) firm survival and performance.

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Measuring and Maximizing the Impact of Talent Development

Alec Levenson addresses the issue that talent development is critical for organizational success. Certainly, if you don’t have the right talent then your business strategy will fail. But what does having the right talent really mean? How do we know when we have it? And if it’s something different than what we’ve always thought it to be, how do we go about developing it?

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