Research and Insights Archive

Research and Insights from the Center for Effective Organizations

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Resolving Communication Dilemmas in Database-Mediated Collaboration

Apr 14, 2001 | Employee Engagement, Sponsor Content

Michael E. Kalman, Peter Monge, Janet Fulk, and Rebecca Heino discuss how in organizational settings, a communication dilemma exists whenever the interests of a collective (i.e., team, organization, interorganizational alliance) demand that people share privately held information but their individual interests instead motivate them to withhold it.

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Fostering Intranet Knowledge-Sharing: An Integration of Transactive Memory and Public Goods Approaches

Apr 13, 2001 | Digital Transformation, Employee Engagement, Innovation, Sponsor Content

Andrea Hollingshead, Janet Fulk, and Peter Monge discuss how transactive memory theory is useful for predicting how organizational members use intranets to acquire, store and retrieve knowledge. Public Goods Theory is useful for predicting whom, how much, and when members will contribute and retrieve knowledge on intranets.

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Twenty Years of Culture’s Consequences: A Review of the Empirical Research on Hofstede’s Cultural Value Dimensions

Jan 27, 2001 | Diversity and Inclusion, Sponsor Content

Since the publication of Hofstede’s book, researchers have utilized his framework in a variety of empirical studies. Bradley L. Kirkman and Cristina B. Gibson conduct a review that includes 127 empirical studies examining Hofstede’s cultural values framework published over the last 20 years.

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Consultants in the Cupboard: How Type and Timing of Third-Party Involvement Affects Team Strategic Decision Outcomes

Jan 26, 2001 | Change Management, Sponsor Content, Strategic HR

Cristina B. Gibson and Todd Saxton explain that despite the widespread involvement of third parties such as consultants in organizational decision making, little empirical research has explored the effect of these individuals on team outcomes.

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The Efficacy Advantage: Factors Related to the Formation of Group Efficacy in Work Groups Across Cultures

Jan 24, 2001 | Diversity and Inclusion, Sponsor Content

Extending previous research investigating factors related to the formation of group efficacy, this research by Cristina B. Gibson examined predictors across cultures and groups of various types.

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What You See is What You Get: Observing and Modeling the Relationship Between Readily Indentifiable and Non-Identifiable Heterogeneity Characteristics, Group Efficacy, and Team Outcomes

Jan 21, 2001 | Diversity and Inclusion, Sponsor Content

In this study, Kristi M. Lewis and Cristina B. Gibson observed and examined teams within a sample of 57 bank branches in order to better understand the consequences of two types of team heterogeneity: readily identifiable (gender and ethnicity) and non-readily identifiable (collectivism cultural values and tenure).

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Team Effectiveness in Multinational Organizations: Evaluations Across Contexts

Jan 17, 2001 | Innovation, Organizational Effectiveness, Sponsor Content

Incorporating team context into research and practice concerning team effectiveness in multinational organizations is an on-going challenge. Cristina B. Gibson, Mary E. Zellmer-Bruhn, and Donald P. Schwab argue that a common measure of team effectiveness with demonstrated equivalence across contexts expands current theoretical developments and addresses team implementation needs.

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Cross-Cultural Quality Improvement: Should the Focus Depend on Cultural Characteristics and Team Orientation?

Jan 15, 2001 | Diversity and Inclusion, Employee Engagement, Sponsor Content

In this paper by Cristina B. Gibson, the hypothesis that quality improvement efforts should be congruent with the level of field independence in a given cultural context and corresponding team quality orientations was examined.

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What Stimulates Teams to Engage in Learning Behavior? The Influence of Composition and Context

Jan 13, 2001 | Employee Engagement, Performance Management, Sponsor Content

This paper by Cristina B. Gibson and Freek Vermeulen examines team learning behavior; a set of actions that teams engage in to improve their outcomes.

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Contextual Determinants of Organizational Ambidexterity

Jan 11, 2001 | Agility, Sponsor Content

The purpose of this study by Cristina B. Gibson and Julian Birkinshaw is to empirically investigate the predictors and consequences of organisational ambidexterity, defined as the capacity to achieve alignment and adaptability at the same time.

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Economically Correct Leadership

Jan 10, 2001 | Leadership, Sponsor Content

James O’Toole, Bruce Pasternack, and Jeffrey W. Bennett Using in-depth interviews and a survey of over 6,000 executives and managers in Asia, Europe, and North America, Booz-Allen & Hamilton is creating a global database of effective (and ineffective) leadership practices.

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Conversing Across Cultural Ideologies: East-West Communication Styles in Work and Non-Work Contexts

Jan 5, 2001 | Diversity and Inclusion, Sponsor Content

In research by Jeffrey Sanchez-Burks, Fiona Lee, Incheol Choi, Richard Nisbett, Shuming Zhao, and Jasook Koo, results suggest that cross-cultural differences in conversational indirectness are greater in work settings than in non-work settings. Implications for reducing cross-cultural miscommunication in organizations are discussed.

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