Poorly designed employee surveys frustrate participants, analysts, and executives and can end up doing more harm than good. Alec Levenson offers sensible, practical ways to make them more useful and accurate and counters a number of unhelpful but common practices.
Research and Insights Archive
Research and Insights from the Center for Effective Organizations
Available Content
Assessing Organization Agility: Creating Diagnostic Profiles to Guide Transformation
This “short format” publication by Christopher G. Worley, Thomas D. Williams, and Edward E. Lawler III is a “tools” product that describes how to assess an organization’s level of agility. The book features two forms of assessment.
Data-Driven Storytelling, 4/22/14, recording/slides
Theresa Welbourne (Research Professor, CEO), and special guest, Katie Metcalf (HR Data Analyst Manager, Microsoft)
Data-Driven Storytellers help leaders use HR data to have highly interactive dialogues that lead to decisive action that fuels high-impact and measurable business results.
Effective HR Management: Will HR Capabilities Face the Future
USC professors John Boudreau and Ed Lawler describe a unique longitudinal study of the evolution of the HR function that began in 1995 with data collection done every 3 years. The results suggest that HR is changing slower than most HR leaders believe, and they suggest how to accelerate the path to a more effective HR profession.
Maximizing Your Return on HR Information Technology (HRIT), 3/17/14, recording/slides
Gerry Ledford (Senior Research Scientist, CEO)
The typical Fortune 500 organization spends millions of dollars annually on HR information technology, counting the cost of software, programming, training, and consulting.
Employee Resource Groups, 3/4/14, recording
Join Theresa Welbourne as she takes a deeper dive into last year’s Employee Resource Group research, which uncovered ERG’s as sources of innovation. During the webinar she will discuss how ERG’s are driving and aligning with the business.
Becoming A Compelling Presenter: Lessons from the Best of the TedX Talks, 3/4/14, Recording
The TedX Talks offer a unique opportunity to observe in action some of the world’s best presenters. In this webinar, Jay will share his insights into how you can apply these same techniques to your presentations.
Employee Resource Groups, 3/4/14, recording
Join Theresa Welbourne as she takes a deeper dive into last year’s Employee Resource Group research, which uncovered ERG’s as sources of innovation. During the webinar she will discuss how ERG’s are driving and aligning with the business.
Corporate Stewardship Conference
Corporate Stewardship Conference hosted by the Center for Effective Organizations, Honoring Warren Bennis, with speakers Howard Schultz, Chief Executive Officer, Starbucks, Terri Kelly, Chief Executive Officer, W. L. Gore & Associates, and James Sinegal, Co-Founder and Director, Costco.
What is the future of HR?
John W. Boudreau (CEO) Ian Ziskin (CEO) and Carrie Gibson (CEO) take a different departure point by starting with prominent emerging general trends and examining their potential effect on HR, now and in the future, and HR’s desired and actual role in addressing them.
Designing Organizations for Sustainable Effectiveness: A New Paradigm for Organizations and Academic Researchers
The article by Susan A. Mohrman (CEO) and Edward E. Lawler III (CEO) examines design features that enable an organization to address today’s complex and increasingly pressing global issues in ways that are sustainably effective. It identifies key social and environmental issues and reviews research examining how organizations can respond to them.
Learning Analytics that Maximize Business Impact
This article covers analytics for evaluating the impact of training and development (T&D). There is a literature on measuring T&D impact, starting with Kirkpatrick’s classic model and ROI calculations promoted by Phillips and others. Alec Levenson takes a different approach, using analytics of T&D to inform not just program measurement, but also program design and implementation.