Research and Insights Archive

Research and Insights from the Center for Effective Organizations

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Are All Nonfinancial Performance Measures Created Equal?

Apr 3, 2007 | Performance Management, Sponsor Content

Clara Ziaoling Chen (University of Illinois), Melissa Martin, and Kenneth A. Merchant (USC) test the business model of a company in the homebuilding industry using its monthly customer satisfaction, employee satisfaction, and financial data for over 200 projects for the period 2001-2004.

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Performance Measure Properties and Incentives

Apr 2, 2007 | Compensation and Benefits, Performance Management, Sponsor Content

Michael Gibbs (University of Chicago), Kenneth A. Merchant (USC), Wim A. Van Der Stede (London School of Economics), and Mark E. Vargus (University of Texas) provide a comprehensive empirical analysis of incentive design, focusing on effects of performance measure properties (controllable and uncontrollable risk, distortion, and ma-nipulation).

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Taking Stock: A Review of More Than Twenty Years of Research on Empowerment at Work

Apr 1, 2007 | Culture, Employee Engagement, Sponsor Content

Gretchen Spreitzer (University of Michigan) argues that to be successful in today’s global business environment, companies need the knowledge, ideas, energy, and creativity of every employee, from front line workers to the top level managers in the executive suite.

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The Importance of Worker Value Added: Detroit’s Real Lesson for American Industry

Mar 5, 2007 | Compensation and Benefits, Performance Management, Sponsor Content

James O’Toole and Edward E/ Lawler III (CEO) explain that manufacturing productivity is greatly determined by the design of jobs and how workers are rewarded.

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Having Relevance and Impact: The Benefits of Integrating the Perspectives of Design Science and Organizational Development

Mar 4, 2007 | Organization Design, Sponsor Content

This introductory paper by Susan A. Mohrman (CEO) argues that building intentional design capabilities is a primary approach to bridging theory and practice.

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Leading Change: Do It With Conversation

Mar 4, 2007 | Agility, Change Management, Sponsor Content, Transformation

Susan A. Mohrman (CEO) explains that few corporations are immune to the forces of the global economy and the sweeping technological advances that require large-scale change and adaptability for survival.

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The Impact of Social Capital on the Development of Transactive Memories Multilevel Group Knowledge Systems

Jan 7, 2007 | Employee Engagement, Talent Management, Uncategorized

In this paper by Yu Connie Yuan (Cornell University), Peter Monge, and Janet Fulk, a multilevel, multi-theoretical model of transactive memory theory was developed by integrating the emergence model with social capital theories.

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Update on Energy Pulse Trends and Human Capital: What Executives Think and What Drives Performance

Dec 21, 2006 | Performance Management, Sponsor Content

Building on a set of studies that Theresa M. Welbourne (eePulse) has done over the years predicting initial public offering (IPO) firm performance, this Leadership Pulse study examines the degree to which human capital vs. other types of capital are perceived as important by the executives who run major organizations.

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The Strength of Occupation Indicators as Proxy for Skill

Dec 17, 2006 | Compensation and Benefits, Performance Management, Sponsor Content, Talent Management

In this paper, Alec R. Levenson (CEO) and Cindy Zoghi (US Bureau of Labor Statistics) consider whether inter-occupational wage differentials that are unexplained by measured human capital are indeed due to differences in often-unmeasured skill.

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Measuring the Productivity of Software Development in a Globally Distributed Company

Dec 16, 2006 | Change Management, Sponsor Content, Talent Management

Alec R. Levenson (CEO) discusses how the trend toward outsourcing that has been emblazoned in the headlines and covers of newspapers and magazines in recent years started with software development.

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The Practice of Leadership: Developing the Next Generation of Leaders

Nov 28, 2006 | Leadership

This book (Edited by Jay A. Conger and Ronald E. Riggio, (Jossey-Bass, 2006)) includes contributions from top scholars who outline the best leadership practices for the benefit of the practicing leader.

Are Surveys “Evil”?

Nov 18, 2006 | HR Analytics, Sponsor Content

Using a model that spells out the differences between surveys and data and dialogue tools, Theresa M. Welbourne (eePulse) shows how it becomes clear how to move a survey or score-taking process to one that uses interactive dialogues and produce fast, measurable results.

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