In this paper by Yu Connie Yuan (Cornell University), Peter Monge, and Janet Fulk, a multilevel, multi-theoretical model of transactive memory theory was developed by integrating the emergence model with social capital theories.
Research and Insights Archive
Research and Insights from the Center for Effective Organizations
Available Content
Resolving Communication Dilemmas in Database-Mediated Collaboration
Michael E. Kalman, Peter Monge, Janet Fulk, and Rebecca Heino discuss how in organizational settings, a communication dilemma exists whenever the interests of a collective (i.e., team, organization, interorganizational alliance) demand that people share privately held information but their individual interests instead motivate them to withhold it.
Fostering Intranet Knowledge-Sharing: An Integration of Transactive Memory and Public Goods Approaches
Andrea Hollingshead, Janet Fulk, and Peter Monge discuss how transactive memory theory is useful for predicting how organizational members use intranets to acquire, store and retrieve knowledge. Public Goods Theory is useful for predicting whom, how much, and when members will contribute and retrieve knowledge on intranets.
Global Organizational Networks: Emergence and Future Prospects
Janet Fulk discusses how the closing years of the 20th century brought a burst of theory, research, analysis and social commentary that established the network as the most important emergent organizational structure and the preeminent metaphor sense-making by academics and practitioners alike.
A Motivational Model for Resolving Social Dilemmas in Discretionary Databases
Michael E. Kalman, Janet Fulk, and Peter Monge discuss how organizations have increasingly become sites of collective action, where task performers rely upon shared databases as flexible means to collect and distribute information widely.
Intranet Functionality as Collective Action
This study by Janet Fulk, Rebecca Heino, Andrew J. Flanagin, Peter Monge, Kijung Kim, and Wan-Ying Lin sought to provide insight into the collective action necessary to create a viable organizational knowledge-sharing network in the form of an Intranet. Intranets were conceived as offering the functionalities of public goods to organizational members, due to their connective and communal functions.
Resolving Communication Dilemmas in Database-Mediated Collaboration
Michael E. Kalman, Peter R. Monge, Janet Fulk, and Rebecca Heino discuss how in organizational settings, a communication dilemma exists whenever the interests of a collective (i.e., team, organization, interorganizational alliance) demand that people voluntarily share privately held information, but their individual interests motivate them to withhold it instead.