Research and Insights Archive

Research and Insights from the Center for Effective Organizations

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Why High Performance Work Design Trumps Employee Engagement

Oct 15, 2016 | Employee Engagement, Organization Design, Performance Management, Sponsor Content

In this article Alec Levenson (CEO) takes an in-depth look at high performance, how it’s related to and different from engagement, and what leaders have to do to develop and sustain high performance.

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Winning the Service Game

Aug 24, 2016 | Employee Engagement

Learn why service quality is important and takeaway tools for creating a service climate. Benjamin Schneider will present guidelines on what it takes to deliver outstanding service based on company examples and decades of research.

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What Millennials Want from Work: How to Maximize Engagement in Today’s Workforce

Jan 1, 2016 | Employee Engagement, Talent Management

What Millennials Want from Work (Jennifer J. Deal and Alec Levenson (McGraw-Hill Education, 2016)) explains how to design talent, engagement, and retention strategies that will successfully attract, manage, develop, and retain the young workers companies need for sustainable growth.

Engagement Intent: Connecting or Disconnecting Employees?

Mar 4, 2015 | Compensation and Benefits, Employee Engagement, Performance Management

This research group for leaders focused on improving employee engagement is a follow up to the Incentive Research Foundation technical report titled: Engaged in what? Creating connections to performance with rewards, recognition and roles.

Revised Employee Involvement: Research Foundations

Jan 3, 2015 | Employee Engagement, Sponsor Content

George S. Benson (University of Texas) and Edward E. Lawler III (CEO) share that high-involvement management practices (defined as an integrated set of Human Resource and work design practices that are designed to give all employees the skills, information, power, and rewards to make decisions in the workplace) have generated enormous interest among researchers in many different disciplines and geographies.

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Individualizing Organizations: What it takes

Nov 4, 2013 | Employee Engagement, Organizational Effectiveness, Performance Management, Sponsor Content

Forty years ago, Edward E. Lawler III (CEO) wrote an article arguing that organizations could be more effective and provide a better quality of life for their employees if they would individualize their relationship with their employees.

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Employee Involvement: Research Foundations

Jul 9, 2013 | Employee Engagement, Sponsor Content

George S. Benson (University of Texas) and Edward E. Lawler III (CEO) Employee involvement is an approach to work‐system design that emphasizes high levels of employee decision‐making authority.

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Adoption of Employee Involvement Practices: Organizational Change Issues and Insights

Apr 6, 2013 | Change Management, Employee Engagement, Sponsor Content

Employee involvement (EI) as part of a set of high performance work system (HPWS) has successfully transformed a large number of organizations and become standard practice many new organizations today. George S. Benson (University of Texas at Arlington), Michael Kimmel (University of Texas at Arlington), and Edward E. Lawler III (CEO) review the recent research on EI and HPWS and suggest ways in which change research and theory can inform our understanding of why EI practices have fallen short of their potential.

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Engaged in What? So What? A Role-Based Perspective for the Future of Employee Engagement

Jan 2, 2011 | Employee Engagement, Future of HR, Sponsor Content

The point made in this chapter by Theresa M. Welbourne (CEO) is that employee engagement is an effort worth pursuing . It puts a name on something we know matters to people, society and business. However, in this chapter the suggestion will be made that employee engagement is not a construct at all.

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Fast HRM: Confidence, Energy and Engagement

Nov 19, 2010 | Employee Engagement, Sponsor Content

In this particular Leadership Pulse Theresa M. Welbourne (CEO) studied a topic we have been doing quite a bit of work on called fast human resource management (HRM). We asked respondents to rate the degree to which HR is fast and also score how accurate the HR group is.

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Raising Skill Demand: Generating Good Jobs

Jul 8, 2010 | Change Management, Employee Engagement, Sponsor Content, Talent Management

Edward E. Lawler III (CEO) and George S. Benson (University of Texas) discuss how there have been profound changes in the global economy and corporate landscape over the last 40 years but advocates of “high road” management approaches that emphasize highly skilled and involved employees continue for several reasons.

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Volunteerism: Leaders’ Attitudes, Thoughts and Behaviors

Jun 9, 2007 | Employee Engagement, Sponsor Content

Theresa M. Welbourne (CEO) describes that the focus of the current Leadership Pulse was volunteerism at work.

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