This paper by Alec R. Levenson (CEO) provides an interdisciplinary look at the issues surrounding group-level processes and productivity, comparing the economic and behavioral science literatures and providing suggestions for ways that economists can learn from advances in the behavioral science literature.
Research and Insights Archive
Research and Insights from the Center for Effective Organizations
Available Content
The Promise and Peril of HR Data
CEO Research Professor Theresa Welbourne and Kerrian Bard Fournier, Vice President, Head of Human Capital & Analytics, Marsh & McLennan Companies, Inc., discussed how to use the data that surrounds us to orchestrate actions that drive measurable business results.
Targeted and Predictive Human Capital Analytics
Alec Levenson spoke on January 20, 2011 about the fact that maximizing the contribution people make to the bottom line is a critical issue for organizations, and analytics are a foundation of those insights.
Using Targeted Analytics to Improve Talent Decisions
Alec R. Levenson (CEO) shares that analytics and metrics offer great potential to improve the quality of decision making on HR and human capital issues in organizations.
Data Coaching: A Cure for HR Data Analysis Paralysis?, 10/27/2010
Theresa Welbourne, CEO Research Professor, and Denise Avink of Northrop Grumman, spoke on October 27, 2010 on Data Coaching: A Cure for HR Data Analysis Paralysis?
Data Coaching, 1/27/2010
In this webinar, Theresa Welbourne spoke with Jo Macbeth and Dan Hardaker, who work in the Employee Involvement and Experience group at Telefonica O2 UK, who told their story about developing data coaching skills and the effect it is having on their own development and on the organization.
Action Research: An Overview
This paper by Susan A. Mohrman (CEO) addresses the history of action research, its features, and how it differs from more traditional science-based research.
Measuring Internal Communication: A toolkit for planning, conducting and applying performance measurement research
Theresa Welbourne asks “Why isn’t pure measurement or data enough to drive action?” Action planning requires powerful research data and dialogue.
Testing a Business Model Including Nonfinancial Measures in the Homebuilding Industry
Clara Xiaoling Chen (University of Illinois), Melissa Martin (Arizona State University), and Kenneth A. Merchant (USC) test a business model that includes customer satisfaction, employee satisfaction, and financial performance from a company in the homebuilding industry for the period 2001-2004.
Why HR Practices are not Evidence-Based
Edward E. Lawler III (CEO) states that in short, most organizations do not practice evidence-based human resource management. As a result, they often under-perform with respect to their key stakeholders: employees, investors and the community.
Are Surveys “Evil”?
Using a model that spells out the differences between surveys and data and dialogue tools, Theresa M. Welbourne (eePulse) shows how it becomes clear how to move a survey or score-taking process to one that uses interactive dialogues and produce fast, measurable results.
Harnessing the Power of HR Analytics: Why Building HR’s Analytics Capability Can Help It Add Bottom-Line Value
In this article by Alec R. Levenson (CEO), the usefulness of ROI, cost-benefit, and impact analysis are compared.
