Research and Insights Archive

Research and Insights from the Center for Effective Organizations

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Designing Organizations to Lead with Knowledge

Mar 4, 2006 | Organization Design, Sponsor Content, Sustainability

Susan A. Mohrman (CEO) argues that organizational development practitioners in the knowledge economy must bring frameworks and development processes that help organizations build and sustain knowledge leadership.

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The Challenge of Designing Knowledge Work

Mar 3, 2006 | Organization Design, Performance Management, Sponsor Content

This white paper by Susan A. Mohrman (CEO) describes the critical importance of work design in the knowledge economy.

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Designing Organizations to Lead with Knowledge

Jul 11, 2005 | Innovation, Organization Design, Sponsor Content

The nature of the knowledge firm and of knowledge processes are described, and a framework for understanding how the design of the organization impacts knowledge in practice is presented in this paper by Susan A. Mohrman (CEO).

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Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process

Jan 1, 2005 | Organization Design, Strategic HR, Strategy Execution

Designing the Customer-Centric Organization (Jay R. Galbraith, (Jossey-Bass, 2005)) offers today’s business leaders a comprehensive customer-centric organizational model that clearly shows how to put in place an infrastructure that is organized around the demands of the customer.

How Corporate Boards are Changing

Oct 19, 2004 | Leadership, Organization Design, Sponsor Content

Edward E. Lawler III (CEO) and David Finegold (Keck Graduate Institute) state that over the past four years, corporate boards in the U.S. have been under increasing pressure. Stimulated by high-profile scandals, investor dissatisfaction with board performance and questions about the level of executive compensation, regulators have introduced significant reforms in the rules governing boards.

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Are Independent Directors the Answer?

Aug 12, 2004 | Leadership, Organization Design, Sponsor Content

A recent survey Edward E. Lawler III (CEO) and David Finegold (Keck Graduate Institute) conducted with Mercer Delta of directors in Fortune 1000 companies found that board members themselves feel that of all the proposed board reforms, having boards and audit committees made up of independent directors are by far the most likely to have a positive impact on boards.

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Developing Complex Collaborations: Basic Principles to Guide Design and Implementation

Jun 10, 2004 | Innovation, Organization Design, Sponsor Content

Susan Cohen (CEO), Don Mankin (Co:e-laboration Design Associates), and Stephen P. Fitzgerald (Alliant International University) While a group of laborers building the pyramids of Egypt might seem to bear little resemblance to a team of machine operators working in a plant, they actually have much in common.

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Business Without Boundaries: An Action Framework for Collaborating Across Time, Distance, Organization, and Culture

Jan 1, 2004 | Digital Transformation, Organization Design, Remote Work/Virtual Teams

Don Mankin and Susan G. Cohen argue that traditional forms of collaboration are not sufficient for competing effectively in the more complex and dynamic environment of today’s business world.

Integrated Speed and Flexibility: Delivering Customer Solutions

May 18, 2003 | Agility, Organization Design, Organizational Effectiveness, Sponsor Content

Jay R. Galbraith states that a challenge for organization designers is to create an organization that can act with speed, flexibility and integration. Up until now, designers could create organizations that are characterized by any two of those features but not all three.

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Designing and Forming Global Teams

Jan 5, 2003 | Innovation, Organization Design, Performance Management, Sponsor Content

No matter what the reason for the formation of a global team or what form the team takes, leaders and team members must address the complexity of global teamwork by architecting new ways of collaborating. This chapter byJulia C. Gluesing and Cristina B. Gibson is about how managers can create conditions in the pre-start and start-up phases of global teaming that will enhance the chances that a team will succeed.

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Self-Designing a Performance Management System

Jan 4, 2003 | Organization Design, Performance Management, Sponsor Content

A. Mohrman, Jr. and S. Mohrman discuss how the systems and practices that organizations use to manage performance are integrally related to the capacity of the organization to accomplish its business objectives and of its employees to accomplish their purposes.

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Virtual Teams That Work: Creating Conditions for Virtual Team Effectiveness

Jan 1, 2003 | Compensation and Benefits, Organization Design, Performance Management, Remote Work/Virtual Teams

Virtual Teams That Work, by Cristina B. Gibson and Susan G. Cohen, offers a much-needed, comprehensive guidebook for business leaders and managers who want to create the organizational conditions that will help virtual teams thrive.

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