This monograph by Ledford, G., Benson, G., and Lawler, E. provides a comprehensive report of findings from a large-scale study of cutting-edge performance management practices. It covers several topics not discussed in other papers, such as detail on types of organizations that adopt cutting edge practices and change management issues in implementing these practices.
Research and Insights Archive
Research and Insights from the Center for Effective Organizations
Available Content
Finding the Talent Pivot-Points that are Strategic to Performance Management
This webinar with John Boudreau will show how the tools and frameworks of “Strategic Partnership with Impact” offer insights to these vitally important strategic questions.
Winning the Service Game
Learn why service quality is important and takeaway tools for creating a service climate. Benjamin Schneider will present guidelines on what it takes to deliver outstanding service based on company examples and decades of research.
Shouldn’t You Be Working Right Now?
John Boudreau (CEO) share how most HR and management systems presume that maximizing meritocracy and differentiation between performance levels is always a good thing. Leaders would do well to question that assumption, and to become as savvy about performance differentiation as they are about differentiation when it comes to customers, financial investments and operations.
The Emerging Role of HR Leaders and the Future of HR
Ian Ziskin will lead a conversation about the evolution of HR leadership and the future of the function, including capabilities required for success, what you need to know, with whom you need to interact, and when you are most likely to experience development.
Rethinking Talent Management Research
For most CEOs, “talent” is at or near the top of their priority list. Yet in our 2016 survey of over 230 organisations, only 17% of respondents rated their organisation as effective in predicting and planning future talent needs. Only 20% were satisfied with the outcomes of their organisation’s Talent Management efforts. This research report draws upon international good practice, including work of leading academics, specialist consultants and experienced practitioners. The findings include practical recommendations and methodologies for improvement.
Blog: Why the Conventional Wisdom About Job-Hopping Millennials Is Wrong
Millennials are frequently derided as job-hopping slackers who prefer “gigs” to careers and don’t think about job security because they are happy moving from company to company. But Jennifer Deal’s research shows the conventional wisdom is wrong.
Blog: Robert Felton’s Road Show Diary: Lessons learned from the three-eyed IPO monster
There is tremendous scrutiny getting ready for an IPO and life as a public company. Like a three-eye monster, a company must face three perspectives when going through an IPO: the public eye, the operations eye and the internal eye.
Innovative Communications During High-Change Events
As business focus moves to the public and operations eyes, often it is assumed that managing those two well will automatically cover the needs of the internal perspective.
Transform the Way You Use Data: Tell Stories and Drive Action that Leads to Positive Results
In a one hour webinar with Dr. Theresa M. Welbourne, learn how like-minded business leaders are working to transform how they use data to tell stories and drive action that leads to positive results.
Jennifer Deal and Alec Levenson interviewed by Life Science Leader
Millennials, the single largest demographic in the workplace today, are often derided as lazy, disrespectful, and needy. They’re also criticized as being so addicted to technology that they email and text message information that should be communicated face-to-face to supervisors and coworkers.
It’s “Like” Harnessing Analogies to Accelerate HR
Some researchers suggest using very specific and simple analogies to describe small incremental changes, and broader analogies (such as to sports, warfare or art) when disrupting or rethinking existing frameworks.