Research and Insights Archive

Research and Insights from the Center for Effective Organizations

Relational Capital: Strategic Advantage for Small- and Medium-Sized Enterprises (SMEs) Negotiation and Collaboration

Theresa M. Welbourne (CEO) and Manuela Pardo del Val (Universitat de València) explain that collaborative entrepreneurship research suggests that organizations will soon pursue more collaborative relationships throughout a worldwide network of firms, driving a strategy of continuous innovation, specially small-and medium-size firms (SMEs).

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Leadership Confidence: What Goes Down…Keeps Going Down

Theresa M. Welbourne (CEO) states that the problem we find is that when leader confidence erodes, then employee confidence declines.

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Sharing Leadership on Corporate Boards: A Critical Requirement for Teamwork at the Top

Jay A. Conger (CEO) and Edward E. Lawler III (CEO) argue that critical to the success of a high performance board is the ability of its directors to share leadership and to work as a dynamic team.

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Management Consultants as Professionals, or are They?

Larry Greiner (USC) and Ilse Ennsfellner (Ennsfellner Consulting) share their concern and critical conclusion about the questionable knowledge and skills of today’s consultants.

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Building a Change Capability at Capital One Financial

This article by Christopher G. Worley (CEO) and Edward E. Lawler III (CEO) describes the development of an enterprise-wide change capability at Capital One Financial.

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Employment Horizon and the Choice of Performance Measures: Empirical Evidence from Annual Bonus Plans of Loss-Making Entities

Michal Matějka (University of Michigan), Kenneth A. Merchant (USC), and Wim A. Van Der Stede (School of Economics and Political Science) examine the extent to which employment horizon concerns affect the relative emphasis on financial versus nonfinancial performance measures in annual bonus plans.

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Building a Change Capability at Capital One Financial: Separating Rhetoric and Reality

This article by Christopher G. Worley (CEO) and Edward E. Lawler III (CEO) describes the development of an enterprise-wide change capability at Capital One Financial.

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Extra-Role Behaviors Among Temporary Workers: How Firms Create Relational Wealth

Elizabeth George (Hong Kong University of Science and Technology), Alec R. Levenson (CEO), David Finegold (Rutgers University), and Prithviraj Chattopadhyay (Hong Kong University of Science and Technology) examine temporary workers’ differential extra-role behaviors (ERBs) towards their client and employer.

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Talent: Making People Your Competitive Advantage

Talent: Making People Your Competitive Advantage

Organizations can gain a powerful competitive advantage by tapping into their talent and learning how to effectively organize and lead it. But, according to Professor Edward Lawler in Talent: Making People Your Competitive Advantage, although many organizations acknowledge the importance of people, most do little or nothing to make them a source of competitive advantage.

Make Human Capital a Source of Competitive Advantage

This article by Edward E. Lawler III (CEO) looks at four areas where human capital should have a major impact on design: corporate boards, leadership, the human resource department, and information practices.

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Creating American Businesses that Can Compete Globally

James O’Toole (CEO) and Edward E. Lawler III (CEO) argue that American companies increasingly outsource and offshore jobs, cut employee benefits, substitute contingent or contract workers for regular or permanent employees, eliminate traditional career paths, and reduce expenditures on training.

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Built for Talent

Edward E. Lawler III (CEO) shares that survey after survey has found that executives believe finding and developing the right talent should be one of their top priorities and that their company’s human resources are one of their most important assets.

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