Research and Insights Archive

Research and Insights from the Center for Effective Organizations

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Services Marketing and Management: Implications for Organizational Behavior

Jun 1, 1987 | Organizational Effectiveness, Sponsor Content

David E. Bowen and Benjamin Schneider argue that the marketing of services and the management of service organizations have been understudied relative to the marketing of goods and the management of organizations that produce goods.

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Where is Human Resources Management Going? Six Models in Search of a Future

May 1, 1987 | Future of HR, Sponsor Content

Michael Driver, Robert Coffey, and David E. Bowen state that there seems to be a growing consensus that HRM is at a crucial crossroads in its role within corporations in the United States.

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Managing Cultural Differences in Mergers and Acquisitions: The Role of the Human Resource Function

Apr 1, 1987 | Change Management, Culture, Sponsor Content, Strategic HR

C. Siehl, G. Ledford, Jr., R. Silverman, and P. Fay explain that no comprehensive data exist about the percentage of mergers and acquisitions that end in failure, but nearly all observers agree that the percentage is disturbingly high.

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Transformations from Control to Involvement

Mar 1, 1987 | Employee Engagement, Organization Design, Sponsor Content

Edward E. Lawler III identifies conditions which causes organizations to change their management approach from a control oriented to an involvement orientated one.

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A Case of Union Management Cooperation: A Contextual Presentation

Feb 1, 1987 | Organization Design, Sponsor Content

This paper by Susan A. Mohrman presents a framework for conceptualizing the dynamics of union-management cooperative efforts.

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Choosing an Involvement Strategy

Feb 1, 1987 | Employee Engagement, Sponsor Content

Three different approaches to employee involvement are defined and reviewed by Edward E. Lawler.

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Paying for Organizational Performance

Jan 1, 1987 | Compensation and Benefits, Performance Management, Sponsor Content

The advantages and disadvantages of basing bonus payments on organizational performance are considered by Edward E. Lawler III.

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Quality Circles: After the Honeymoon

Dec 1, 1986 | Employee Engagement, Organizational Effectiveness, Sponsor Content

Edward E. Lawler III and Susan A. Mohrman argue that quality circles are a widely practiced approach to improving organizational performance.

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Fatal Industrial Visions: Correcting Tunnel Vision for Long Term Survival in a Global Economy

Nov 1, 1986 | Sponsor Content, Talent Management

Ian Mitroff and Susan A. Mohrman discuss how all of us are part of a larger social collective from which we derive our fundamental sense of identity, meaning, belonging, and even daily existence.

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Mental Judo As Practiced by Top Executives: Guidelines for Surviving in Turbulent Times

Oct 1, 1986 | Change Management, Leadership, Sponsor Content

For over the past fifteen years through various consulting and workshop assignments, Ian Mitroff and Susan A. Mohrman have been studying the thinking patterns of top executives.

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The Slack is Gone: How the U.S. Lost Its Competitive Edge in the World Economy

Sep 1, 1986 | Agility, Organizational Effectiveness, Sponsor Content

Ian Mitroff and Susan A. Mohrman state that during the late 1970s, when chronic inflation eroded the dollar’s value in international trade, American goods became artificially attractive to foreign buyers-and American manufacturers were lulled into an artificial sense of security about their ability to compete.

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The Whole System is Broke and is in Desperate Need of Fixing: Notes on the Second Industrial Revolution

Aug 1, 1986 | Organization Design, Organizational Effectiveness, Sponsor Content, Strategic HR, Uncategorized

Ian Mitroff and Susan A. Mohrman argue that earlier conditions which made for the overwhelming success of the U.S. and Western democracies have abruptly ceased to exist.

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