Research and Insights Archive

Research and Insights from the Center for Effective Organizations

Emerging Models of Consultancy

In this exploratory paper, Craig C. Lundberg and Michael Finney attempt to explicate what currently appears to be the range and function of emerging consultancy models, that is, to order and describe the major contemporary consultancy models in terms of consultant roles.

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Participation, Satisfaction, and Productivity: A Meta-Analytic Review

This paper by Katherine I. Miller and Peter R. Monge reports the results of a meta-analytic review of research investigating the effects of participation in decision making on employee satisfaction and productivity.

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Self-Designing Organizations: Towards Implementing Quality-of-Work-Life Innovations

This chapter by Tom Cummings and Susan A. Mohrman develops a strategy for implementing innovations requiring fundamental organizational change.

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Contrasting Participant Reactions to Participation in Performance Appraisals

This study by Allan M. Mohrman, Jr. and J. Bruce Prince considers the effects of subordinate participation on both participants in appraisal events, managers as well as subordinates.

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After the Founder: An Opportunity to Manage Culture

The purpose of this paper by Caren Siehl is to address the question of “If culture can be managed, when and what aspects of culture can be managed”.

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Measuring Organizational Culture

The purpose of this paper by Caren Siehl and Joanne Martin is to describe a hybrid approach to the issue of measuring organizational culture.

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Job Evaluation: A Critique

Edward E. Lawler III reviews the organizational consequences of traditional point factor approaches to job evaluation.

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Organization Development and Labor Law: Implications for Practice/Malpractice

This article by Charles Maxey and Thomas Cummings suggests that organization development (OD) interventions can inadvertently violate federal labor law.

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Unions and the New Management

Edward E. Lawler III and Susan A. Mohrman consider the reasons for the decline of the union movement. It is concluded that unless unions change in important ways they will continue to decline.

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Strategies for Managing On-Site Customers in Service Organizations

David E. Bowen describes strategies that managers in the service sector can use to respond effectively to customer presence within their organizations.

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Quality of Work Life and Employee Involvement

Susan A. Mohrman, G. Ledford, Jr., Edward E. Lawler III, and A. Mohrman, Jr. state that involvement approaches to the organization of human resources has implications for most human resource systems, including the design of jobs, selection, training, appraisal, rewards and the conduct of labor relations.

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