Edward E. Lawler III and Susan A. Mohrman argue that quality circles are a widely practiced approach to improving organizational performance.
Research and Insights Archive
Research and Insights from the Center for Effective Organizations
Available Content
Fatal Industrial Visions: Correcting Tunnel Vision for Long Term Survival in a Global Economy
Ian Mitroff and Susan A. Mohrman discuss how all of us are part of a larger social collective from which we derive our fundamental sense of identity, meaning, belonging, and even daily existence.
Mental Judo As Practiced by Top Executives: Guidelines for Surviving in Turbulent Times
For over the past fifteen years through various consulting and workshop assignments, Ian Mitroff and Susan A. Mohrman have been studying the thinking patterns of top executives.
The Slack is Gone: How the U.S. Lost Its Competitive Edge in the World Economy
Ian Mitroff and Susan A. Mohrman state that during the late 1970s, when chronic inflation eroded the dollar’s value in international trade, American goods became artificially attractive to foreign buyers-and American manufacturers were lulled into an artificial sense of security about their ability to compete.
The Whole System is Broke and is in Desperate Need of Fixing: Notes on the Second Industrial Revolution
Ian Mitroff and Susan A. Mohrman argue that earlier conditions which made for the overwhelming success of the U.S. and Western democracies have abruptly ceased to exist.
Union Management Cooperation: A Case Study in Ambivalence
This paper by Susan A. Mohrman presents the consultant’s perspective on a union/management quality of worklife project.
The Dynamic Organizational Contexts of Executive Succession: Consideration and Challenges
Craig C. Lundberg says that while long a topic of interest, in recent years executive succession has drawn increasing attention by managers and organizational scholars alike.
Emerging Models of Consultancy
In this exploratory paper, Craig C. Lundberg and Michael Finney attempt to explicate what currently appears to be the range and function of emerging consultancy models, that is, to order and describe the major contemporary consultancy models in terms of consultant roles.
Participation, Satisfaction, and Productivity: A Meta-Analytic Review
This paper by Katherine I. Miller and Peter R. Monge reports the results of a meta-analytic review of research investigating the effects of participation in decision making on employee satisfaction and productivity.
Self-Designing Organizations: Towards Implementing Quality-of-Work-Life Innovations
This chapter by Tom Cummings and Susan A. Mohrman develops a strategy for implementing innovations requiring fundamental organizational change.
Contrasting Participant Reactions to Participation in Performance Appraisals
This study by Allan M. Mohrman, Jr. and J. Bruce Prince considers the effects of subordinate participation on both participants in appraisal events, managers as well as subordinates.
New Manufacturing Technology and Work Design
Thomas G. Cummings and Melvin Blumberg argue that perhaps most important, new technologies can have a profound impact on work design–how tasks are grouped into jobs and work groups.