Research and Insights Archive

Research and Insights from the Center for Effective Organizations

Avoiding the Corporate Dinosaur Syndrome

The characteristics that are associated with large corporations becoming dinosaurs are identified. A number of practices are suggested in this paper by E. Lawler III and J. Galbraith that can prevent an organization from becoming dominated by these dysfunctional characteristics.

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Effects of Union Status on Employee Involvement: Diffusion and Effectiveness

G. McMahan and E. Lawler III examined the research literature on union status and employee involvement with respect to two issues: (1) the relationship between the presence of a union and the adoption of employee involvement; (2) the relationship between the presence of a union and the effectiveness of employee involvement.

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Performance Appraisal, or is it Performance Management?

Edward Lawler III discusses learnings concerning the future of performance. He reviews the inherent conflicts in performance appraisals such as the one between counseling and rewarding, and considers ways to improve the effectiveness of the appraisal process.

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Organizational Effectiveness: New Realities and Challenges

Edward Lawler III provides an overview of the critical global factors that demand higher performance standards from organizations.

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The Employee Empowerment Approach to Service

This paper by D. Bowen and E. Lawler III reviews the basic learnings that have been developed concerning how and when to use empowerment in customer service organizations. Points out that there are a number of factors which lead to the success and failure of empowerment efforts.

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From Job-Based to Competency-Based Organizations

This article by Edward Lawler III challenges the basic assumption that jobs should be the fundamental building block of organizations. It stresses that with the new forms of organizations and the new demands organizations should be built around competencies not jobs.

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Effective Reward Systems: Strategy, Diagnosis, Design and Change

Edward Lawler III provides a basic framework for the description of an organization’s reward system.

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A New Logic for Organization: Implications for Higher Education

This research by Edward Lawler III and Susan Mohrman seeks a different path in route to understanding potential. Changing tacks is based on the assumption that the qualities one finds in the mature international executive are NOT necessarily the same qualities we should be looking for in high potentials.

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Who Uses Skill-Based Pay, and Why They Use It

This paper by E. Lawler III, G. Ledford, Jr., and L. Chang reports data from the Fortune 1000 survey done by the Center for Effective Organizations. Results show that skill based is particularly likely to be used in manufacturing settings and is typically used to support employee involvement efforts.

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Total Quality management and Employee Involvement: Similarities, Differences and Future Directions

The similarities and differences between total quality management and employee involvement are examined in this paper by Edward Lawler III.

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A Skill-Based Approach to Human Resource Management

The importance of focusing on employee skills is stressed in this article by E. Lawler III and G. Ledford, Jr. Particular attention is given to how skill based pay and skill based selection processes can be implemented in order to create a strategic skills focus in complex organizations.

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