Research and Insights Archive

Research and Insights from the Center for Effective Organizations

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The People Paradox: A Study of Future Growth Opportunities

May 19, 2007 | Employee Engagement, Performance Management, Sponsor Content

Theresa W. Welbourne (CEO) shares that growth and success increase energy, and even if the growth is small or even if the efforts to grow your organization are less than you would like to see, at least some movement will energize your leaders and employees.

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Taking Stock: A Review of More Than Twenty Years of Research on Empowerment at Work

Apr 1, 2007 | Diversity and Inclusion, Employee Engagement, Sponsor Content

Gretchen Spreitzer (University of Michigan) argues that to be successful in today’s global business environment, companies need the knowledge, ideas, energy, and creativity of every employee, from front line workers to the top level managers in the executive suite.

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The Impact of Social Capital on the Development of Transactive Memories Multilevel Group Knowledge Systems

Jan 7, 2007 | Employee Engagement, Talent Management, Uncategorized

In this paper by Yu Connie Yuan (Cornell University), Peter Monge, and Janet Fulk, a multilevel, multi-theoretical model of transactive memory theory was developed by integrating the emergence model with social capital theories.

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The Roles of Engagement

Jan 19, 2006 | Employee Engagement, Sponsor Content

Theresa M. Welbourne (eePulse) asks the questions “Are your employees engaged in your organization? Do they focus on the non-core job behaviors that make for a successful firm? ”

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Building Trust: Effective Multi-Cultural Communication Process in Virtual Teams

Jan 10, 2003 | Employee Engagement, Organizational Effectiveness, Remote Work/Virtual Teams, Sponsor Content

Cristina B. Gibson and Jennifer A. Manuel share that collective trust is a crucial element of virtual team functioning. Collective trust can be defined as a shared psychological state in a team that is characterized by an acceptance of vulnerability based on expectations of intentions or behaviors of others within the team.

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Meeting the Performance Challenge: Calculating ROI for Virtual Teams

Apr 17, 2002 | Employee Engagement, Organization Design, Performance Management, Remote Work/Virtual Teams, Sponsor Content

A. Levenson and S. Cohen explain that virtual teams are all the rage these days. The reasons for their prevalence are well known. But when does it make sense to operate virtually versus face-to-face (FTF)?

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Organizing for High Performance: Employee Involvement, TQM, Reengineering, and Knowledge Management in the Fortune 1000

Jul 30, 2001 | Digital Transformation, Employee Engagement, Organization Design

Edward E. Lawler III , Susan Albers Mohrman , and George Benson discuss how worldwide competition, the rapid expansion of the Internet, and the uncertainty of today’s economic climate are among the myriad forces testing the traditional approaches to management.

Resolving Communication Dilemmas in Database-Mediated Collaboration

Apr 14, 2001 | Employee Engagement, Sponsor Content

Michael E. Kalman, Peter Monge, Janet Fulk, and Rebecca Heino discuss how in organizational settings, a communication dilemma exists whenever the interests of a collective (i.e., team, organization, interorganizational alliance) demand that people share privately held information but their individual interests instead motivate them to withhold it.

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Fostering Intranet Knowledge-Sharing: An Integration of Transactive Memory and Public Goods Approaches

Apr 13, 2001 | Digital Transformation, Employee Engagement, Innovation, Sponsor Content

Andrea Hollingshead, Janet Fulk, and Peter Monge discuss how transactive memory theory is useful for predicting how organizational members use intranets to acquire, store and retrieve knowledge. Public Goods Theory is useful for predicting whom, how much, and when members will contribute and retrieve knowledge on intranets.

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Cross-Cultural Quality Improvement: Should the Focus Depend on Cultural Characteristics and Team Orientation?

Jan 15, 2001 | Diversity and Inclusion, Employee Engagement, Sponsor Content

In this paper by Cristina B. Gibson, the hypothesis that quality improvement efforts should be congruent with the level of field independence in a given cultural context and corresponding team quality orientations was examined.

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What Stimulates Teams to Engage in Learning Behavior? The Influence of Composition and Context

Jan 13, 2001 | Employee Engagement, Performance Management, Sponsor Content

This paper by Cristina B. Gibson and Freek Vermeulen examines team learning behavior; a set of actions that teams engage in to improve their outcomes.

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The Impact of Time Perspective on Knowledge Creation in Teams

May 6, 2000 | Employee Engagement, Sponsor Content

This paper by Mary J. Waller, Cristina B. Gibson, and Mason A. Carpenter focuses on the impact of individuals’ time perspectives on team knowledge creation. Various configurations of time perspective among team members are likely to exert significant but unacknowledged influences on teams’ knowledge creation efforts.

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