The increasing pace of work transformation is evident in the surge of gig work, demands for increased work flexibility, the institutionalization of remote/hybrid work accelerated by the pandemic, and the increasing integration of robots and Generative AI with human workers. It should come as no surprise that the number of resumes mentioning the “Future of Work” has surged over the last decade, with a slight decline recently, possibly due to layoffs and changing priorities.
Research and Insights Archive
Research and Insights from the Center for Effective Organizations
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A killer app with huge upsides and dangerous downsides: Applying AI to People Analytics
Since its launch in November 2022, ChatGPT has sparked a significant surge of interest and investment in the realm of generative artificial intelligence (AI). The future trajectory of AI remains uncertain, but one application stands out with confidence: People Analytics (PA). AI’s integration into PA holds tangible potential, offering substantial benefits and immediate realizations. However, this comes with inherent risks that are challenging to mitigate. This article delves into the promising advantages of applying AI in People Analytics while also addressing strategies to navigate and prevent potential pitfalls.
2023 Labor Day Update: Labor Market and Organizational Trends and Challenges
Commemorating Labor Day 2023, I take a look at some key trends and challenges that have emerged over the past 30 years.
WEBINAR: Embracing Uncertainty with Agile Work Design Experiments
March 8, 2023
With John Boudreau and Alec Levenson (Host)
What ChatGPT Teaches About Agile Work Design Experiments
Many of us have conducted at least one experiment, asking ChatGPT a question. You can try it here. HR discussions about generative AI often focus on how it will change HR systems, such as offering answers to employee benefit questions by reading the company employee...
PODCAST: Dave Millner on optimizing HR success with data-driven strategies
In this episode of the HRD Live Podcast, Dave Millner, CEO’s affiliated practitioner, discusses why being data-driven is becoming more important than ever to HR, and the critical role technology plays in a data-driven approach.
Strategic HR of tomorrow: Leveraging data and analytics for success
Dave Millner, CEO’s affiliated practitioner, outlines why the HR business partner must become an even more crucial touch point for business leaders than ever before in this article published by HRD Connect.
HR Resources for COVID-19
Last updated June 1, 2023 As we continue to adjust to a “new normal”, we would like to remind you of the resources available to help you and your organization. Most businesses have been transitioning to increased remote work, and have moved events and learning onto...
WEBINAR: Leveraging Science and Data to Increase HR’s Impact
December 13, 2022
with Alec Levenson
WEBINAR: Fluid Talent and Technology: The “Secret Sauce” to Building Organizational Capability
October 28, 2022
with Alec Levenson and Dave Millner
Work without Jobs: How to Reboot Your Organization’s Work Operating System (Management on the Cutting Edge)
Work is traditionally understood as a “job,” and workers as “jobholders.” Jobs are structured by titles, hierarchies, and qualifications. In Work without Jobs, the Wall Street Journal bestseller, Ravin Jesuthasan and John Boudreau propose a radically new way of looking at work. They describe a new “work operating system” that deconstructs jobs into their component parts and reconstructs these components into more optimal combinations that reflect the skills and abilities of individual workers. In a new normal of rapidly accelerating automation, demands for organizational agility, efforts to increase diversity, and the emergence of alternative work arrangements, the old system based on jobs and jobholders is cumbersome and ungainly. Jesuthasan and Boudreau’s new system lays out a roadmap for the future of work.
The Biggest Challenges for a Hybrid Workplace—and How to Overcome Them
Jennifer Deal, senior research scientist of the USC Marshall Center for Effective Organizations, on the challenges of hybrid workplaces, in The Wall Street Journal.