Susan G. Cohen and Cristina B. Gibson share how virtual teams can be either dramatic successes or dismal failures (or anywhere in between). Virtual teams amplify both the benefits and the costs of teamwork.
Research and Insights Archive
Research and Insights from the Center for Effective Organizations
Available Content
Best Practices for Virtual Team Effectiveness
Cristina B. Gibson and Susan G. Cohen discuss best practices for virtual-team leaders, members, and facilitators.
Organizing to Deliver Solutions
Jay R. Galbraith discusses how many companies today are adopting strategies to package products and services into solutions. However, several well-managed companies are experiencing difficulty in transitioning from stand-alone product offerings to solutions.
Designing the Knowledge Enterprise: Beyond Programs and Tools
S. Mohrman, D. Finegold, and J. Klein find that how effectively firms generate, leverage, and apply knowledge is a function of four work behaviors: focusing on system performance rather than on narrow technical outcomes; following systematic processes; sharing knowledge, and trying new approaches.
Complex Collaborations in the New Global Economy
Susan G. Cohen and Don Mankin state that traditional forms of collaboration — between individuals and within teams — are not sufficient for competing effectively in the new, demanding global business environment.
Meeting the Performance Challenge: Calculating ROI for Virtual Teams
A. Levenson and S. Cohen explain that virtual teams are all the rage these days. The reasons for their prevalence are well known. But when does it make sense to operate virtually versus face-to-face (FTF)?
Designing Work for Knowledge-Based Competition
Susan Mohrman proposes a framework for the design of work in the knowledge enterprise-firms that compete based on their knowledge leadership and knowledge management capabilities.
Seven Challenges to Virtual Team Performance: Lessons from Sabre, Inc.
Bradley L. Kirkman, Benson Rosen, Cristina B. Gibson, Paul E. Tesluk, and Simon O. McPherson share that advances in communications and information technology create new opportunities for organizations to build and manage virtual teams.
Designing Dynamic Organizations: A Hands-On Guide for Leaders at All Levels
Based on Jay Galbraith’s world-renowned approach to organization design, and featuring a broad selection of practical tips and ready-to-use tools developed by Diane Downey and Amy Kates, Designing Dynamic Organizations gives business leaders at all levels everything they need to implement positive, progressive change.
Designing Organizations: An Executive Briefing on Strategy, Structure, and Process – New and Revised
Jay Galbraith’s new and revised edition of Designing Organizations is a leader’s concise guide to the process of creating and managing an organization – no matter how complex – that will be positioned to respond effectively and rapidly to customer demands and have the ability to achieve unique competitive advantage.
Multinational Work Teams: A New Perspective
The purpose of Multinational Work Teams: A New Perspective by P. Christopher Earley and Cristina B. Gibson is to extend and consolidate the evolving literature on multinational teams by developing comprehensive theory that incorporates a dynamic, multilevel view of such items. This book will be of interest to scholars in management, organizational behavior, psychology, executive leadership, and human resource management.
The Organizational Level of Analysis: Consulting to the Implementation of New Organizational Designs
Sue Mohrman discusses how during a two-year period, a European electronics firm, Global Solutions, acquired four foreign subsidiaries to bolster its strategy of becoming a global leader selling systems to large global customers.