S. Mohrman, D. Finegold, and J. Klein find that how effectively firms generate, leverage, and apply knowledge is a function of four work behaviors: focusing on system performance rather than on narrow technical outcomes; following systematic processes; sharing knowledge, and trying new approaches.
Research and Insights Archive
Research and Insights from the Center for Effective Organizations
Available Content
Complex Collaborations in the New Global Economy
Susan G. Cohen and Don Mankin state that traditional forms of collaboration — between individuals and within teams — are not sufficient for competing effectively in the new, demanding global business environment.
Meeting the Performance Challenge: Calculating ROI for Virtual Teams
A. Levenson and S. Cohen explain that virtual teams are all the rage these days. The reasons for their prevalence are well known. But when does it make sense to operate virtually versus face-to-face (FTF)?
Designing Work for Knowledge-Based Competition
Susan Mohrman proposes a framework for the design of work in the knowledge enterprise-firms that compete based on their knowledge leadership and knowledge management capabilities.
Seven Challenges to Virtual Team Performance: Lessons from Sabre, Inc.
Bradley L. Kirkman, Benson Rosen, Cristina B. Gibson, Paul E. Tesluk, and Simon O. McPherson share that advances in communications and information technology create new opportunities for organizations to build and manage virtual teams.
Designing Dynamic Organizations: A Hands-On Guide for Leaders at All Levels
Based on Jay Galbraith’s world-renowned approach to organization design, and featuring a broad selection of practical tips and ready-to-use tools developed by Diane Downey and Amy Kates, Designing Dynamic Organizations gives business leaders at all levels everything they need to implement positive, progressive change.
Designing Organizations: An Executive Briefing on Strategy, Structure, and Process – New and Revised
Jay Galbraith’s new and revised edition of Designing Organizations is a leader’s concise guide to the process of creating and managing an organization – no matter how complex – that will be positioned to respond effectively and rapidly to customer demands and have the ability to achieve unique competitive advantage.
Multinational Work Teams: A New Perspective
The purpose of Multinational Work Teams: A New Perspective by P. Christopher Earley and Cristina B. Gibson is to extend and consolidate the evolving literature on multinational teams by developing comprehensive theory that incorporates a dynamic, multilevel view of such items. This book will be of interest to scholars in management, organizational behavior, psychology, executive leadership, and human resource management.
The Organizational Level of Analysis: Consulting to the Implementation of New Organizational Designs
Sue Mohrman discusses how during a two-year period, a European electronics firm, Global Solutions, acquired four foreign subsidiaries to bolster its strategy of becoming a global leader selling systems to large global customers.
Accelerating Organizational Transition
Why do some organizations make required changes and achieve new levels of performance successfully, while other units in the same organization seemingly stumble and never achieve new levels of performance? This two-part video produced by Susan A. Mohrman & Serge Lashutka, 2001 reveals how viewing organizational change as a learning process that can be accelerated is the difference.
Organizing for High Performance: Employee Involvement, TQM, Reengineering, and Knowledge Management in the Fortune 1000
Edward E. Lawler III , Susan Albers Mohrman , and George Benson discuss how worldwide competition, the rapid expansion of the Internet, and the uncertainty of today’s economic climate are among the myriad forces testing the traditional approaches to management.
The Economic Approach to Personnel Research
M. Gibbs and A. Levenson explain that the economic approach to personnel and organizations has grown greatly in scope and importance over the last decade or two.