Research and Insights Archive

Research and Insights from the Center for Effective Organizations

Virtual Teams that Work: A Framework for Virtual Team Effectiveness

Susan G. Cohen and Cristina B. Gibson share how virtual teams can be either dramatic successes or dismal failures (or anywhere in between). Virtual teams amplify both the benefits and the costs of teamwork.

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Best Practices for Virtual Team Effectiveness

Cristina B. Gibson and Susan G. Cohen discuss best practices for virtual-team leaders, members, and facilitators.

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Organizing to Deliver Solutions

Jay R. Galbraith discusses how many companies today are adopting strategies to package products and services into solutions. However, several well-managed companies are experiencing difficulty in transitioning from stand-alone product offerings to solutions.

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Designing the Knowledge Enterprise: Beyond Programs and Tools

S. Mohrman, D. Finegold, and J. Klein find that how effectively firms generate, leverage, and apply knowledge is a function of four work behaviors: focusing on system performance rather than on narrow technical outcomes; following systematic processes; sharing knowledge, and trying new approaches.

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Complex Collaborations in the New Global Economy

Susan G. Cohen and Don Mankin state that traditional forms of collaboration — between individuals and within teams — are not sufficient for competing effectively in the new, demanding global business environment.

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Meeting the Performance Challenge: Calculating ROI for Virtual Teams

A. Levenson and S. Cohen explain that virtual teams are all the rage these days. The reasons for their prevalence are well known. But when does it make sense to operate virtually versus face-to-face (FTF)?

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Designing Work for Knowledge-Based Competition

Susan Mohrman proposes a framework for the design of work in the knowledge enterprise-firms that compete based on their knowledge leadership and knowledge management capabilities.

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Seven Challenges to Virtual Team Performance: Lessons from Sabre, Inc.

Bradley L. Kirkman, Benson Rosen, Cristina B. Gibson, Paul E. Tesluk, and Simon O. McPherson share that advances in communications and information technology create new opportunities for organizations to build and manage virtual teams.

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Multinational Work Teams: A New Perspective

Multinational Work Teams: A New Perspective

The purpose of Multinational Work Teams: A New Perspective by P. Christopher Earley and Cristina B. Gibson is to extend and consolidate the evolving literature on multinational teams by developing comprehensive theory that incorporates a dynamic, multilevel view of such items. This book will be of interest to scholars in management, organizational behavior, psychology, executive leadership, and human resource management.

The Organizational Level of Analysis: Consulting to the Implementation of New Organizational Designs

Sue Mohrman discusses how during a two-year period, a European electronics firm, Global Solutions, acquired four foreign subsidiaries to bolster its strategy of becoming a global leader selling systems to large global customers.

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