Research and Insights Archive

Research and Insights from the Center for Effective Organizations

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Organization Development within the Firm: A Survey of the 500 Largest Industrials

Jan 6, 1994 | Change Management, Organizational Effectiveness, Sponsor Content, Strategic HR

Gary C. McMahan and Richard W. Woodman conducted a study in which the 500 largest industrial firms in the United States were surveyed with regard to their internal Organization Development (OD) practice.

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Performance Appraisal, or is it Performance Management?

Jan 5, 1994 | Performance Management, Sponsor Content

Edward Lawler III discusses learnings concerning the future of performance. He reviews the inherent conflicts in performance appraisals such as the one between counseling and rewarding, and considers ways to improve the effectiveness of the appraisal process.

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Organizational Effectiveness: New Realities and Challenges

Jan 4, 1994 | Organizational Effectiveness, Sponsor Content

Edward Lawler III provides an overview of the critical global factors that demand higher performance standards from organizations.

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Managing Complexity in High Technology Organizations

Jan 4, 1994 | Digital Transformation, Organization Design

A departure from traditional organizational prescriptions, this innovative book by Mary Ann Von Glinow and Susan Albers Mohrman offers a new framework for dealing with the numerous complexities and challenges of managing high technology industries and organizations.

Technology Transfer as a Collaborative Learning

Jan 2, 1994 | Digital Transformation, Innovation, Sponsor Content

R. Tenkasi, and S. Mohrman argue that soft technologies/innovations such as MBO or quality circles are not equipment based but have to do with techniques, procedures, approaches, processes, and methods.

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The Employee Empowerment Approach to Service

Jan 1, 1994 | Employee Engagement, Sponsor Content

This paper by D. Bowen and E. Lawler III reviews the basic learnings that have been developed concerning how and when to use empowerment in customer service organizations. Points out that there are a number of factors which lead to the success and failure of empowerment efforts.

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Social Structural Levers for Workplace Empowerment

Nov 30, 1993 | Employee Engagement, Sponsor Content

This paper by Gretchen M. Spreitzer addresses the workunit design characteristics associated with individual feelings of empowerment in the workplace.

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Psychological Empowerment in the Workplace: Construct Definition, Measurement, and Validation

Nov 30, 1993 | Employee Engagement, Sponsor Content

Gretchen M. Spreitzer argues that the literature on empowerment lacks the integrated conceptual underpinning necessary for cumulative theory development and empirical research.

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Strategic Human Resource Management: Alternative Theoretical Frameworks

Nov 30, 1993 | Sponsor Content, Strategic HR

This article by Patrick M. Wright and Gary C. McMahan attempts to further the theoretical development of SHRM through discussing six theoretical models (behavioral perspective, cybernetic models, agency/transaction cost theory, resource-based view of the firm, power/resource dependence models, and institutional theory) that are useful for understanding both strategic and non-strategic determinants of HR practices.

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Human Resources and Sustained Competitive Advantage: A Resource-Based Perspective

Nov 30, 1993 | Sponsor Content, Strategic HR

This paper by Patrick M. Wright, Gary C. McMahan, and Abagail McWilliams integrates the theories and findings of micro-level organizational behavior/human resource management research with the macro-level resource-based view of the firm, specifically presenting a firm’s human resources as an important potential source of sustained competitive advantage.

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Perspective Making and Perspective Taking in Communities of Knowing

Nov 29, 1993 | Digital Transformation, Innovation, Organization Design, Sponsor Content

In this paper, Richard J. Boland Jr. and Ramkrishnan V. Tenkasi look to science as an example of knowledge work in a community of knowing, and draw implications for the design of electronic communication systems and policies to support perspective making and perspective taking.

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Locating Meaning in Organizational Learning: The Narrative Basis of Cognition

Nov 26, 1993 | Change Management, Organizational Effectiveness, Sponsor Content

Ramkrishnan V. Tenkasi and Richard J. Boland Jr. call for a fundamental reorientation of our understanding of human cognition and its relation to organizational learning, a turn that sees the basic organizing principle of cognition as essentially narrative and not schematic or representational.

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