Research and Insights Archive

Research and Insights from the Center for Effective Organizations

Why High Performance Work Design Trumps Employee Engagement

In this article Alec Levenson (CEO) takes an in-depth look at high performance, how it’s related to and different from engagement, and what leaders have to do to develop and sustain high performance.

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Presenting the ERG Impact Model

In this webinar Theresa Welbourne reviews data from the most recent ERG research and survey work. Using results from 50 different companies we examine findings that help us explore how ERGs are impacting their businesses, members and company employees.

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New CEO-WorldatWork Monograph on Cutting-Edge Performance Management

This monograph by Ledford, G., Benson, G., and Lawler, E. provides a comprehensive report of findings from a large-scale study of cutting-edge performance management practices. It covers several topics not discussed in other papers, such as detail on types of organizations that adopt cutting edge practices and change management issues in implementing these practices.

Finding the Talent Pivot-Points that are Strategic to Performance Management

This webinar with John Boudreau will show how the tools and frameworks of “Strategic Partnership with Impact” offer insights to these vitally important strategic questions.

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Winning the Service Game

Learn why service quality is important and takeaway tools for creating a service climate. Benjamin Schneider will present guidelines on what it takes to deliver outstanding service based on company examples and decades of research.

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Shouldn’t You Be Working Right Now?

John Boudreau (CEO) share how most HR and management systems presume that maximizing meritocracy and differentiation between performance levels is always a good thing. Leaders would do well to question that assumption, and to become as savvy about performance differentiation as they are about differentiation when it comes to customers, financial investments and operations.

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The Emerging Role of HR Leaders and the Future of HR

Ian Ziskin will lead a conversation about the evolution of HR leadership and the future of the function, including capabilities required for success, what you need to know, with whom you need to interact, and when you are most likely to experience development.

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Rethinking Talent Management Research

For most CEOs, “talent” is at or near the top of their priority list. Yet in our 2016 survey of over 230 organisations, only 17% of respondents rated their organisation as effective in predicting and planning future talent needs. Only 20% were satisfied with the outcomes of their organisation’s Talent Management efforts. This research report draws upon international good practice, including work of leading academics, specialist consultants and experienced practitioners. The findings include practical recommendations and methodologies for improvement.