Research and Insights Archive

Research and Insights from the Center for Effective Organizations

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People Analytics and Change

Jan 28, 2020 | HR Analytics, Organization Design, Strategic HR

Click here for the PowerPoint slides (in PDF format). People Analytics has made great strides in the world of HR, rapidly becoming a core capability that most CHROs feel they cannot do without. Yet even as organizations continue to build greater people analytics capability, the field struggles to find the best ways to engage with […]

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Analytics and OD: Twins Separated at Birth?

Jan 27, 2020 | HR Analytics, Organization Design, Strategic HR

During the development of the modern HR function over the past half century, four disciplines emerged that define the essential expertise for strategic HR: business strategy, organization design, organizational development (OD) and analytics. As Dave Ulrich has often noted, the traditional HR function was very inward looking. In contrast, each of these disciplines requires an […]

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Beyond “Upskilling”: Measuring the Climate for Work Automation with the “Work Automation Index”

Nov 13, 2019 | Digital Transformation, Future of HR

With all the attention to enhancing the skills of workers to cope with work automation, CEO affiliate Dr. Benjamin Schneider, and Dr. John Boudreau realized that organizations are overlooking pivotal elements to work automation success.

HR – Make Some Noise!

Nov 4, 2019 | Future of HR

I was talking to a CHRO recently and he was talking about the perception that people in their organisation had about HR. He went on to say “if you want to be thanked for what you do at work, don’t go into HR!” He went on to say that people in HR need to “get over the fact that they won’t get a lot of recognition and that if they think that they are going to be thrown flowers and gifts for their work in HR then they should get out of the function now.”

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Come on HR – Prove Me Wrong!

Nov 4, 2019 | Future of HR

I love HR and have always had a passion for the whole area since I fell into Personnel by mistake many years ago. Some 30 years later, working both in and around the HR function, the demands and expectations being made of HR continue to rise, and rightly so!

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Ratingless Performance Reviews: A Quasi-Experiment

Nov 1, 2019 | Performance Management

We conducted a study of ratingless reviews in an organization that had an innovative and effective performance management process prior to adopting ratingless reviews. We collected data from the pilot and comparison units before and after the change to ratingless reviews. Results indicated some positive changes and no clear negative changes in the pilot units compared to the comparison units. Analysis suggests that positive results are primarily the result of more frequent feedback that is more oriented toward employee
development rather than the ratingless reviews, per se.

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Your Operating Model Needs a Brand Strategy

Oct 11, 2019 | Strategic HR

A winning brand strategy is essential for a successful business strategy. Done right, the brand strategy clearly articulates the customer value proposition – why our customers pick us over the competition. Leaders know this and strive for the clarity of purpose a winning brand strategy provides. A simple and compelling brand strategy can focus everyone’s attention on a very small number of strategic priorities that define strategic success, providing a “true north” to focus on.

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Digital Work Transformation

Sep 16, 2019 | Digital Transformation

Click here for a PDF of the slides Everyone is talking about how AI, machine learning and digital technologies are transforming business and the nature of work. Yet there is little clarity around how to make sense of the difference between digital product transformation versus digital work transformation, and the implications for what capabilities the […]

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New CEO-WorldatWork (WaW) Monograph on Cutting Edge Performance Management

Sep 9, 2019 | Performance Management

Cutting-Edge Performance Management: 244 Organizations Report on Ongoing Feedback, Ratingless Reviews and Crowd-Sourced Feedback
Published by WorldatWork, September 2016

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Working for the (three-day) weekend: As more companies experiment with four-day work weeks, could we ever see them in the US?

Sep 9, 2019 | Strategic HR

Alec Levenson, senior research scientist with the Center for Effective Organizations at the Marshall School of Business at USC, discusses on KPCC AirTalk.

How to Give Women a Fair Shot at Advancement

Aug 30, 2019 | Diversity and Inclusion, Employee Equity

At most companies, the competition for career success is systemically skewed in favor of men. Here’s how to change that.

The Future HR: Five Essential but Overlooked Questions

Aug 20, 2019 | Future of HR

The future of HR is inextricably entwined with the future of work, leadership, society and organizations. It has long been insufficient to consider the future of HR strictly from the perspective of changes in the HR function, its organization, its operating model and its technology. Such questions are important, but HR leaders and their constituents (non-HR leaders, investors, workers, policy-makers and others) must consider the future of HR through more fundamental questions about the future of work.

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