This insightful Research Agenda presents the foundations of employee engagement, providing a framework for future research to serve as an evidence-based guide to practice. Offering an overview of contemporary engagement theory and research, it addresses important new directions for expanding our current understanding of the meaning, focus, development and outcomes of engagement.
Research and Insights Archive
Research and Insights from the Center for Effective Organizations
Intelligent Automation (IA) to Accelerate Human Potential (Human Element Unplugged Webinar)
with John Boudreau and Ben Schneider
Ben Schneider shares fifty years of lessons learned in people management.
This article originally appeared on Visier.com New research on workplace climate offers important insights for measuring, facilitating and enhancing successful work automation. John Boudreau and Benjamin Schneider share why workforce automation readiness requires more than just enhanced worker capabilities. When it comes to preparing for future work automation, the dominant focus is on upskilling worker capability, […]
With all the attention to enhancing the skills of workers to cope with work automation, CEO affiliate Dr. Benjamin Schneider, and Dr. John Boudreau realized that organizations are overlooking pivotal elements to work automation success.
Benjamin Schneider, Ph.D. discusses workforce engagement: What it is, what drives it, and why it matters for organizational performance.
A new publication by Gerald E. Ledford, Jr. Ph.D. and Benjamin Schneider, Ph.D. highlights the study of 234 organizations and shows that the key to performance management effectiveness is creating a performance feedback culture (PFC).
We are delighted to announce that Ben Schneider of the Center for Effective Organizations has been selected as the winner of the 2017 Walker Prize (honoring the best paper) for his article “How Companies Can Really Impact Service Quality” in the SHRM publication called People + Strategy.
Alan Colquitt, Ph.D. explains that research shows people overestimate how much other people care about extrinsic features of a job, such as pay, and underestimate how much people are motivated by intrinsic job features (e.g., challenge, purpose).
Benjamin Schneider (CEO) discusses how there is considerable debate about whether employee engagement in the work they do has long-term benefits for the companies in which they work.
Benjamin Schneider (CEO)
A new paper by Ben Schneider in People + Strategy. Abstract: Over time, my colleagues and I have developed, tested, and refined measures of a climate for service quality that can actually predict three years out company corporate market value (Tobin’s q), as well as performance on the American Customer Satisfaction Index. When improvements in service quality can deliver those types of returns, most senior executives want to know what really makes the difference.